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Douglas INFINITI

Summit, NJ

Overview
Reviews
Vehicles
4.9
692 Reviews
Call Dealership (908) 219-9354
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430 Morris Ave

Summit, NJ

07901

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Showing 692 reviews

January 12, 2023

John Lato was excellent! Very helpful and patient, answered all of our questions, and helped us find the QX60 in a color that we liked. He made the process very easy. More

by Risa Salins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Lato
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Jan 17, 2023 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We are so glad to hear John was so helpful and we truly look forward to working with you again in the future! Enjoy your new QX60!

Jan 17, 2023 -

Douglas INFINITI responded

Risa Salins, we really appreciate your feedback! I am glad that you had a good experience with Doulgas and your Sales Person John Lato. The fact that John made the sales process easy for you is a very important part of how we like to do business. Thank you again !! Russell Arons Marketing Director Douglas Motors Corp .

December 20, 2022

Very courteous and knowledgeable. Pleasurable Experience. Very courteous and knowledgeable. Pleasurable Experience. Very courteous and knowledgeable. Pleasurable Experience. More

by jsdconst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefani Patterson, Russ Arons
Report | Print
Dec 21, 2022 -

Douglas INFINITI responded

Good morning Mr. David Thank you for taking the time to give us a 5 star review regarding your most recent purchase experience with Gil and Douglas Infiniti. Your comments mean a lot and rest assured that I will share those with Gil and crew Congratulations on the purchase of your new QX60 and have a very happy and healthy new year! Jon Liebman Exec. Vice President Douglas Auto Group

December 12, 2022

Customer focused, accommodating and responsive. Luke was extremely helpful and knowledgeable. We appreciated the service we received. More

by Jen Limsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Jamie
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Dec 15, 2022 -

Douglas INFINITI responded

Good morning Ms. Limsky, Just a brief note to say thank you for taking the time to give us a 5 star review of Luke and Douglas Infiniti. It's always refreshing to read comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will your comments along with my congratulations to Luke for a job well done. Thank you again, and congratulations on the purchase of your new Infiniti. Jon Liebman Exec. Vice President Douglas Auto Group

December 10, 2022

Mark the finance manager was so helpful and John the salesman was amazing. Thank you guys More

by Rhodjeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and John
Report | Print
Dec 13, 2022 -

Douglas INFINITI responded

Good morning, Thank you for taking the time to give us a 5 star review regarding your most recent purchase experience with Mark, John and Douglas Infiniti. We greatly appreciate it. Congratulations and have a very happy and healthy new year! Jon Liebman Exec. Vice President Douglas Auto Group

December 05, 2022

Excellent service very patient super professional Super knowledgeable and polite with customers efficient with paper work More

by Tnekritin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hi leibman
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Dec 07, 2022 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future! Jon Liebman Exec. Vice President Douglas Auto Group

December 03, 2022

Easy process and very helpful sale people made the experience easy. It’s my second car from this dealership and would recommend More

by HB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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Dec 05, 2022 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We appreciate the great review and 5-star rating. We look forward to seeing you again in the future!

October 22, 2022

Everyone was friendly, knowledgeable and efficient. I was pleasantly surprised at how quickly I was able to pick up my new car! More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Coronado, Stefani Patterson, Russ Arons
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Oct 25, 2022 -

Douglas INFINITI responded

Good morning Vicki, Congratulations on your recent purchase, and thank you for taking the time to write us a 5 star review about Gil and Douglas Infiniti. It's always refreshing to receive comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass this on to Gil along with my congratulations for a job well done. Thank you again, and have a great week! Jon Liebman Exec. Vice President Douglas Auto Group

October 11, 2022

Throughout my 20 plus years as a Douglas customer I have always been treated with the greatest respect and expert efficiency. To that point, my salesman has been the same throughout! More

by Laine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
At this point Gilbert is like family to me and my family.
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Oct 14, 2022 -

Douglas INFINITI responded

Good morning Laine, Thank you so much for taking the time to write us a 5 star review regarding Gil and Douglas Infiniti, but most importantly, thank you for being a client and friend for these past 20 years. It means a lot to us because it tells us that our efforts are noticed and appreciated. Rest assured that I will your comments along to Gil with my congratulations for a job well done! Thank you again, and have a great day! Jon Liebman Exec. Vice President Douglas Auto Group

September 28, 2022

The buying process was smooth and seamless. Luke was knowledgeable and a pleasure to work with. More

by jmitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Calder
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Oct 01, 2022 -

Douglas INFINITI responded

Good morning Mr. Mitchell, Just a brief note to say thank you for your business and for taking the time to give Luke and Douglas Infiniti a 5 star review regarding your recent purchase experience. It's always refreshing to receive comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Luke for a job well done. Thank you again, and congratulations on the purchase of your new QX60! Jon Liebman Exec. Vice President Douglas Auto Group

September 21, 2022

I had a welcoming experience the moment I hit the door, my salesman was very knowledgeable and the whole experience was a breeze. More

by pppinck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher , Stefani Patterson, Russ Arons
Report | Print
Sep 22, 2022 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We appreciate the 5-star review, and we hope to see you again!

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