Douglas INFINITI

Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don't have long enough credit history to track back, and even wi especially if you are a first time buyer, carry good but not excellent credit score, don't have long enough credit history to track back, and even with a temporary immigration status. I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price. I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure. Highly recommended. More

Very friendly and attentive staff at the dealership. Really worked with me to make sure I get the best deal and I ended up getting the G37x. They have also made sure that all of the small details do no Really worked with me to make sure I get the best deal and I ended up getting the G37x. They have also made sure that all of the small details do not fall through the cracks, have followed up promptly and have made the whole experience enjoyable. Would highly recommend this dealership! More

They are a very honest and caring dealership. They go out of their way to be very helpful. I would definitly recommend them to family & friends out of their way to be very helpful. I would definitly recommend them to family & friends More

In my experiences with the car buying process, I have always gotten the run around and bad service. I am happy to say that I didn't get that at all with Mr. Jackson. He answered every question I had with always gotten the run around and bad service. I am happy to say that I didn't get that at all with Mr. Jackson. He answered every question I had with detail and honesty, a rare combination with salesman these days. His knowledge of cars was impeccable and I was highly impressed. More

I leased a 2012 Infiniti G37x from Douglas Infiniti on I leased a 2012 Infiniti G37x from Douglas Infiniti on Saturday with Aaron Goodwin as my sales rep and he was an absolute pleasure to work wit I leased a 2012 Infiniti G37x from Douglas Infiniti on Saturday with Aaron Goodwin as my sales rep and he was an absolute pleasure to work with.The transaction was extremely smooth and relaxed.The entire staff is friendly and make you feel relaxed with no sales pressure at all.This was my 3rd lease from Douglas Infiniti and would highly recommend them to anyone in the market for a car. More

Excellent Service, very friendly and very patient. Everything went smoothly and much quicker than I expected. No sales pressure, no hype, and down-to-earth advice. A very good experience, which I did Everything went smoothly and much quicker than I expected. No sales pressure, no hype, and down-to-earth advice. A very good experience, which I did not expect from a dealership. When I first walked in, I expected the pressure I would normally get from a dealership, not in this case. I would definitely purchase another car from not only the dealership but from Carey Jackson, I was really impressed!!!! More

I leased a 2012 Infiniti EX35 from Douglas Infiniti. The salesman, Alan Kopitman, was a pleasure to work with and very knowledgeable. He spent time going over all of the features of the car and made sure salesman, Alan Kopitman, was a pleasure to work with and very knowledgeable. He spent time going over all of the features of the car and made sure I understood everything. This is my second lease from Douglas Infiniti and I recommend them highly. More

This was my first experience buying a car from a dealership and I could not have been happier. Steve greeted me with respect and honestly the entire time and made my visit a pleasure. What really im dealership and I could not have been happier. Steve greeted me with respect and honestly the entire time and made my visit a pleasure. What really impressed me was the desire to put out a good product - even on a used vehicle. Steve and Douglas Infiniti made sure the car I was purchasing was in great running order, before I even had to ask to have items replaced (tires, brakes). I purchased this vehicle from over an hour away and Steve made sure we were able to complete 99% of the transaction over the phone so I would not have to waste time driving back and forth endlessly. All in all I am extremely happy with their top notch customer service (coffee!) and will be purchasing a vehicle from Steve when the time comes again! More

My husband and I have been a customer of Douglas Infiniti for 11 years now. We purchased a QX4 and leased a G35 from them, purchased a used M35 and have always had our vehicles serviced with them. We were i for 11 years now. We purchased a QX4 and leased a G35 from them, purchased a used M35 and have always had our vehicles serviced with them. We were in the market to buy a used car so we did our research online and were happy to find something we were interested in at Douglas Infiniti. When I went in to look at the used cars I was directed to work with Michael Carchia. My experience was pleasant and he made it very easy. Michael listened to my needs and quickly directed me to several cars available for me to look at. He was very knowledgeable as to what was available and was able to answer all my questions. The next day he made himself available so that I could come back to test drive the EX35 I was interested in and the following day my husband went in to meet Michael, test drive the car and negotiate a deal. They offered a very fair price avoiding the unnecessary back and forth that is typical when buying a car. The entire process was very easy and quick. Once we bought the car everything was handled for us (contacting insurance, getting temporary registration & license plate) and any requests we had regarding the car were met. Everything was reviewed with us regarding the warranty and availability of extended warranty. The car was ready for pickup the next day. Buying a car can be a very daunting task and Douglas Infiniti makes it very easy and stress free. More

This was the best car purchase experience I have had at a dealership. Mike is highly professional, trustworthy and patient. He has definitely displayed to me that the the customer relationship is more import dealership. Mike is highly professional, trustworthy and patient. He has definitely displayed to me that the the customer relationship is more important than the sale. I have had the car for less than a month and he and some of the other Douglas Infiniti staff members have reached out to me several times to check that all is well. More