Douglas INFINITI

I had been searching for a used EX for a couple of months and found the right price point at Douglas. Steve was very efficient and straightforward. Jim in the finace department was particularly exceptional.N and found the right price point at Douglas. Steve was very efficient and straightforward. Jim in the finace department was particularly exceptional.No pressure tactics from him and very honest. My only complaint is that the car did not come with floor mats. More

Our sales person,Amed Olivares, was fantasic as was the Sales Manager, Jamie Fishbane. What a great experience!!! We did not feel pressure to buy the car and the sales person let the beautiful car speak f Sales Manager, Jamie Fishbane. What a great experience!!! We did not feel pressure to buy the car and the sales person let the beautiful car speak for itself. Also, we were given a great deal right away and did not have to haggle!!! More

Was contacted by this dealership after requesting a Truecar.com online price quote. I printed the certificate and the price was honored. Steve Sokol was a pleasant and knowledgeable salesperson. It Truecar.com online price quote. I printed the certificate and the price was honored. Steve Sokol was a pleasant and knowledgeable salesperson. It was a no-pressure situation, especially because I already knew what I wanted and what I was willing to pay. The general manager even sat with me to explain bottom-line pricing as set by Infiniti corporate headquarters. I could rest assured that I was NOT leaving money on the table…that peace of mind is worth a lot. As a first time buyer of an expensive vehicle, it was difficult getting approved for financing. With persistence, Jim in Finance was able to secure a competitive rate on a 72-month loan. Steve and Jim worked with me to find a scenario that made sense in terms of trade-in value, down payment, monthly payments, etc. If you’re like me and always bought used cars, paying in cash, then your credit history is *limited* (unless you have a mortgage). Expect some trouble the first time you lease/finance a $48k vehicle…as I discovered, that is true regardless of where you transact. Steve and Jim worked hard to close the sale under favorable terms. I had already walked away from other dealers and would have done the same if not completely satisfied at Douglas. I’ll close with some universal car buying advice: Understand how leases are calculated and why they are different from financing…Spending five minutes to research it can save you lots of money. Always have a lease/finance calculator when you are reviewing contract terms (download a free app). Your dealer should be forthright in providing ALL the inputs so YOU can double check the final monthly payment…Douglas abides by that practice. More

It was the next to the last day of the year. We had done our research and honed in on purchasing the EX model. My wife had a very specific list of options she required; I had a budget of 40K, completely pai our research and honed in on purchasing the EX model. My wife had a very specific list of options she required; I had a budget of 40K, completely paid for (purchase price +taxes +motor vehicle fees). We used Truecar - they advised Douglas of our interest in purchasing the vehicle before the end of the year. We were looking at leftover 2011's. Steve called us within an hour of our inquiry and asked about our specific needs. He didn't have a 2011, but did have a 2012 model meeting our specs. We needed to meet a price point ; Steve gave us a price that allowed us to do that. We already had financing through Bank of America. As usual, not everything went smoothly with the financial portion of the transaction. The dealership was extremely patient and understanding; they waited for over an hour to receive a credit authorization code. Ultimately we never got through, although the dealership allowed us to take the car home on New Years Eve. Hopefully no issues on Tuesday. I want to say that Steve Sokol and Jamie were terrific through this whole process and we are very happy (so far) with the car! More

Steven Sokol was very friendly and worked wonders to make the deal happen. The finance department took care of everything quickly and Jim was very helpful. Overall, a pleasant experience at Douglas Infinit the deal happen. The finance department took care of everything quickly and Jim was very helpful. Overall, a pleasant experience at Douglas Infiniti. More

This was my third Infiniti with Douglas. The service at Douglas is fantastic! My sales rep, Gil Coronado, made the process simple and pleasurable. He was very accommodating and a true professional. The ser Douglas is fantastic! My sales rep, Gil Coronado, made the process simple and pleasurable. He was very accommodating and a true professional. The service department is top notch. I would recommend Douglas to everyone. More

By far the best Infiniti dealer that I have ever visited. I was offered a great price for the G37x, but the way I was treated there beats anything. Everyone was very professional and helpful. I would go b I was offered a great price for the G37x, but the way I was treated there beats anything. Everyone was very professional and helpful. I would go back any given time to buy another car there. Thank you. More

professional, polite, no pressure. Very much customer focused. Visited 5 other dealers from Cadillac, BMW, Audi and other Infiniti dealers and this dealership was different. focused. Visited 5 other dealers from Cadillac, BMW, Audi and other Infiniti dealers and this dealership was different. More

I recently purchased a new G37xS from Douglas Infiniti. The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very w The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very willing to work with me unlike the experience that I had earlier in the day at Salerno Duane Infiniti. The sales manager at Douglas also went out of his way to thank me for my business. Douglas Infiniti recently renovated and their design is very modern and contemporary. The waiting room reminds me of a nice club lounge at an airport, complete with complimentary beverages and food. The bottom line is Douglas is by far superior from the staff to the facility and I will be driving the extra miles to have them service my car. I would definitely recommend giving Douglas your business. Last but not least, the car is amazing! More

Came in for first time for serice on my 2008 g35 bought in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on va in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on various car options. We were able to turn in lease early, get new lease on 2012 g37x fully loaded for same price as old lease. Turned the deal around in one day, got me a loner for a few hrs, and all emoyees very nice. Gill drove to our home after hours to deliver an important item left at dealer. Toby saved the day by remberig to get my EZPass out of the old car & put in new car. Dealership clean, good snacks and drinks. More