Douglas INFINITI

I recently purchased a new G37xS from Douglas Infiniti. The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very w The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very willing to work with me unlike the experience that I had earlier in the day at Salerno Duane Infiniti. The sales manager at Douglas also went out of his way to thank me for my business. Douglas Infiniti recently renovated and their design is very modern and contemporary. The waiting room reminds me of a nice club lounge at an airport, complete with complimentary beverages and food. The bottom line is Douglas is by far superior from the staff to the facility and I will be driving the extra miles to have them service my car. I would definitely recommend giving Douglas your business. Last but not least, the car is amazing! More

Leasing my third car from Douglas Infiniti so I have experience with sales, finance, and maintenance personnel. In all instances, the staff at Douglas have been attentive, knowledgeable, and patient. I experience with sales, finance, and maintenance personnel. In all instances, the staff at Douglas have been attentive, knowledgeable, and patient. I have never felt pressured there when discussing a new lease, and after shopping around and doing my homework, Douglas Infiniti has always come up with the best price for the car I wanted. My thanks to Alan Kopitman for getting me into a new FX that looks and drives great. More

Came in for first time for serice on my 2008 g35 bought in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on va in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on various car options. We were able to turn in lease early, get new lease on 2012 g37x fully loaded for same price as old lease. Turned the deal around in one day, got me a loner for a few hrs, and all emoyees very nice. Gill drove to our home after hours to deliver an important item left at dealer. Toby saved the day by remberig to get my EZPass out of the old car & put in new car. Dealership clean, good snacks and drinks. More

The buying experience with Douglas was overall terrific. I read reviews and instantly decided I would like to do business with them. I decided to go in and test drive the car I like. The first impression of I read reviews and instantly decided I would like to do business with them. I decided to go in and test drive the car I like. The first impression of this dealership was very remarkable the dealership was very outstanding. I meant with Carey Jackson who was very polite,friendly and had alot of patience. After I test drove the G37X, I instantly knew that this was the car for me. Throughout my entire decision to purchase the G37X Carey was very knowledgeable and answered every question I had. He explained the details of the car in it's entirety. The process in neogatating was no pressure and above board. The fees were explained very clearly and no last minutes additional fees were included. Overall, I have purchased an amazing vehicle with exceptional customer service and I will continue to do business with Douglas Infinity. More

I came in just to test drive the Infiniti EX. I took the car out for a test drive with Alan and knew that the car was great without even going ten feet. Alan was very well informed, not only about the ca car out for a test drive with Alan and knew that the car was great without even going ten feet. Alan was very well informed, not only about the car I test drove, but other cars that I was comparing it to. Less than a day later, I purchased the car, It was a no brainer. The sales manager, Jamie Fishbane, was also a pleasure to deal with. As long as Infiniti makes these kind of vehicles, Douglas Infiniti will have a long time customer. I would definitely recommend them to anybody looking for a first rate vehicle, who want first rate service. More

I am writing to share with you my GREAT experience of leasing 2 cars at Douglas Infiniti. It is the 4th Infiniti for me and the 5th for my wife, all of the previous ones leased at a different dealership. leasing 2 cars at Douglas Infiniti. It is the 4th Infiniti for me and the 5th for my wife, all of the previous ones leased at a different dealership. I sent out a request for proposals through the internet, and got a few responses the best of which was from Douglas Infiniti. We talked and they committed over the phone to a deal which I liked, and wanted us to come drive the proposed cars (M56x, and M37x). We drove up the same evening (about an hour drive), and I told my wife that if thwere will be any changes to the deal they offered over the phone (which unfortunatel, I encountered more than once), we get up and walk away. Well, to make a long story short, the cars they promised were there, they kept all telephone commitments per the phone conversation and even did better the terms! Allan, the sales person was extremely knowledgable in both car performance and operation details, and he and his boss, Jamie, were very cordial and professional!! I never had such a pleasant experience at any car dealership (I dealt with many during my life). The same excellent experince continued when we picked up the cars and signed the final contarcts. I stronly recommend that you try dealing with them! More

Steve was friendly, personable, professional and honest. The transaction was completed in a timely manner in a friendly, professional manner without the shennagins that happen in most other car dealers. Th The transaction was completed in a timely manner in a friendly, professional manner without the shennagins that happen in most other car dealers. The dealership is a pleasure with which to work. Further, the service team is fabulous as well: Gary, Mario, and Alexis. More

Steve was very helpful and walked me through the process of getting a used car. Great overall service and I would I would use again. of getting a used car. Great overall service and I would I would use again. More

The sales process went very smoothly. There were no last minute surprises. The car and terms were as described by my salesman, Gil. Jamie made the financing paperwork quick and painless. I had 5 straight minute surprises. The car and terms were as described by my salesman, Gil. Jamie made the financing paperwork quick and painless. I had 5 straight prior Audi leases (15 years) so I was hesitant to make a change but Ed and his team at Douglas Infiniti put me at ease. I am very happy with the car and the experience. More

Mike was a pleasure to deal with and I would recommend anyone looking for a new or used car to him. My friend also leased a car from Mike subsequent to my purchase and he was similarly happy. anyone looking for a new or used car to him. My friend also leased a car from Mike subsequent to my purchase and he was similarly happy. More