Douglas INFINITI
Summit, NJ
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Excellent Service, very friendly and very flexible. Everything went smoothly and much quicker than I expected. No sales pressure, no hype, and down-to-earth advice. A very good experience, which I Everything went smoothly and much quicker than I expected. No sales pressure, no hype, and down-to-earth advice. A very good experience, which I did not expect from a dealer. More
I have been leasing Infinitis from Douglas for about 20 years; in fact we once purchased a car at the end of a Douglas lease! My most recent transaction is a purchase. In each case, the Douglas people ha years; in fact we once purchased a car at the end of a Douglas lease! My most recent transaction is a purchase. In each case, the Douglas people have been informative and helpful, and it is apparent that their intention is providing customer service and an appropriate vehicle. Also, I have my cars serviced at Douglas, and the people in the service department are excellent. More
We had another great experience with Douglas Infiniti. They continue to provide excellent customer service. We recently leased a new vehicle, working with Gil Coronado. Gil was very professional and ext They continue to provide excellent customer service. We recently leased a new vehicle, working with Gil Coronado. Gil was very professional and extremely knowledgeable of the M and G series we were contemplating. He worked with us to provide a great price that fit in our budget. We definitely recommend Gil and the entire Douglas Infiniti team. More
I have been leasing cars through many different dealers for several years now. Douglas Infiniti is by far the most productive, friendliest, and honorable to date. I honestly left feeling they gave me the for several years now. Douglas Infiniti is by far the most productive, friendliest, and honorable to date. I honestly left feeling they gave me the best deal possible. I will definitely continue to do business with Douglas and recommend to friends..... More
I recently purchased a new g25x from Douglas Infiniti.My sales consultant,Steven Sokol is very professional,friendly and patient.The reason why I feel comfortable is no pressure,he was patiently explaining sales consultant,Steven Sokol is very professional,friendly and patient.The reason why I feel comfortable is no pressure,he was patiently explaining every single thing to me,no game no hassle,and I'm truly 100% satisfied.I would highly recommend this dealership and Steven Sokol! More
I RATE DOUGLAS INFINITI IN SUMMIT NEW JERSEY AS THE TOP DEALERSHIP IN NEW JERSEY NO ONE COMES CLOSE TO THE SERVICE AND THE SALES PEOPLE THEY ARE AS GOOD AS IT GETS ALWAYS WILLING TO HELP AND GO THE EXTRA M DEALERSHIP IN NEW JERSEY NO ONE COMES CLOSE TO THE SERVICE AND THE SALES PEOPLE THEY ARE AS GOOD AS IT GETS ALWAYS WILLING TO HELP AND GO THE EXTRA MILE I HAVE PURCHASED AND LEASED 10 CARS IT IS A NEICE FEELING WHEN THE OWNER GETS INVOLVED PERSONALLY JUST TO MAKE SURE EVERYTHING IS GOING WELL THEY ARE THE PRIME EXAMPLE AND A MODEL FOR HOW A DEALSHIP SHOULD BE RUN. RICH BLADIS More
Jamie was a great sales manager to work with. Upon returning my lease Jamie was pleased to hear about my experience and was very friendly. Although I did not lease or buy another Infiniti I would def returning my lease Jamie was pleased to hear about my experience and was very friendly. Although I did not lease or buy another Infiniti I would def use them in the future! Thanks, Terence More
As attorneys, we recognize quality of service and the importance of effective interpersonal relations. At this dealership, we have been consistently delighted in the service provided. As efficient as y importance of effective interpersonal relations. At this dealership, we have been consistently delighted in the service provided. As efficient as your service team is (and we always service our cars at this dealership), your sales force is even more impressive. Not only are they knowledgeable and low pressure, they respect your questions and concerns and are eager to please. Jamie is an exceptional sales manager and he has a wonderful team there, especially Ray Pierce. We recommend this dealership to all and only purchase our cars at this dealership. We give the highest grades. More
I leased a 2008 Infiniti G37 and am now leasing a 2011 G37x and the two reasons for the repeat business is Alexis in service and Jamie in sales.alexis was able to service my car immediately when a tire pr G37x and the two reasons for the repeat business is Alexis in service and Jamie in sales.alexis was able to service my car immediately when a tire presure warning light came on and jamie was able to negotiate a price on the 2011 that was incredible. They are both quintessential professionals and I recommend Douglas Infiniti highly. They are outstanding and always go the extra mile for the customer. More
In the 40 something years I have owned and serviced automobiles, I have never found a service department so dedicated to customer satisfaction as Douglas Infiniti. Alexis and the staff there are court automobiles, I have never found a service department so dedicated to customer satisfaction as Douglas Infiniti. Alexis and the staff there are courteous, knowledgeable and efficient in diagnosing the issues with my car and prompt & professional in resolving those issues. I am always greeted with a smile and treated like family as they listen to my concerns and work with me to effect repairs to get me back on the road as quickly as possible. While I have owned many other makes and models of cars over the years, this personalized service is the reason I keep coming back to Douglas Infiniti. If any of my friends are shopping for a new car, I always send them in to meet Alexis and tour the Douglas Infiniti service department. You can always tell the integrity of a delearship by how they treat their customers after the sale and Douglas Infiniti is by far Number 1 in my book. More