Douglas INFINITI

It was the next to the last day of the year. We had done our research and honed in on purchasing the EX model. My wife had a very specific list of options she required; I had a budget of 40K, completely pai our research and honed in on purchasing the EX model. My wife had a very specific list of options she required; I had a budget of 40K, completely paid for (purchase price +taxes +motor vehicle fees). We used Truecar - they advised Douglas of our interest in purchasing the vehicle before the end of the year. We were looking at leftover 2011's. Steve called us within an hour of our inquiry and asked about our specific needs. He didn't have a 2011, but did have a 2012 model meeting our specs. We needed to meet a price point ; Steve gave us a price that allowed us to do that. We already had financing through Bank of America. As usual, not everything went smoothly with the financial portion of the transaction. The dealership was extremely patient and understanding; they waited for over an hour to receive a credit authorization code. Ultimately we never got through, although the dealership allowed us to take the car home on New Years Eve. Hopefully no issues on Tuesday. I want to say that Steve Sokol and Jamie were terrific through this whole process and we are very happy (so far) with the car! More

Steven Sokol was very friendly and worked wonders to make the deal happen. The finance department took care of everything quickly and Jim was very helpful. Overall, a pleasant experience at Douglas Infinit the deal happen. The finance department took care of everything quickly and Jim was very helpful. Overall, a pleasant experience at Douglas Infiniti. More

This was my third Infiniti with Douglas. The service at Douglas is fantastic! My sales rep, Gil Coronado, made the process simple and pleasurable. He was very accommodating and a true professional. The ser Douglas is fantastic! My sales rep, Gil Coronado, made the process simple and pleasurable. He was very accommodating and a true professional. The service department is top notch. I would recommend Douglas to everyone. More

By far the best Infiniti dealer that I have ever visited. I was offered a great price for the G37x, but the way I was treated there beats anything. Everyone was very professional and helpful. I would go b I was offered a great price for the G37x, but the way I was treated there beats anything. Everyone was very professional and helpful. I would go back any given time to buy another car there. Thank you. More

professional, polite, no pressure. Very much customer focused. Visited 5 other dealers from Cadillac, BMW, Audi and other Infiniti dealers and this dealership was different. focused. Visited 5 other dealers from Cadillac, BMW, Audi and other Infiniti dealers and this dealership was different. More

I recently purchased a new G37xS from Douglas Infiniti. The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very w The Sales person Carey was terrific as was the Finance person Jimmy. I did not feel any pressure during the negotiating process and they were very willing to work with me unlike the experience that I had earlier in the day at Salerno Duane Infiniti. The sales manager at Douglas also went out of his way to thank me for my business. Douglas Infiniti recently renovated and their design is very modern and contemporary. The waiting room reminds me of a nice club lounge at an airport, complete with complimentary beverages and food. The bottom line is Douglas is by far superior from the staff to the facility and I will be driving the extra miles to have them service my car. I would definitely recommend giving Douglas your business. Last but not least, the car is amazing! More

Came in for first time for serice on my 2008 g35 bought in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on va in NC, dead battery. In market for new car to upgrade to all wheel drive for north east weather. Gill was extremely helpful running the numbers on various car options. We were able to turn in lease early, get new lease on 2012 g37x fully loaded for same price as old lease. Turned the deal around in one day, got me a loner for a few hrs, and all emoyees very nice. Gill drove to our home after hours to deliver an important item left at dealer. Toby saved the day by remberig to get my EZPass out of the old car & put in new car. Dealership clean, good snacks and drinks. More

Leasing my third car from Douglas Infiniti so I have experience with sales, finance, and maintenance personnel. In all instances, the staff at Douglas have been attentive, knowledgeable, and patient. I experience with sales, finance, and maintenance personnel. In all instances, the staff at Douglas have been attentive, knowledgeable, and patient. I have never felt pressured there when discussing a new lease, and after shopping around and doing my homework, Douglas Infiniti has always come up with the best price for the car I wanted. My thanks to Alan Kopitman for getting me into a new FX that looks and drives great. More

The buying experience with Douglas was overall terrific. I read reviews and instantly decided I would like to do business with them. I decided to go in and test drive the car I like. The first impression of I read reviews and instantly decided I would like to do business with them. I decided to go in and test drive the car I like. The first impression of this dealership was very remarkable the dealership was very outstanding. I meant with Carey Jackson who was very polite,friendly and had alot of patience. After I test drove the G37X, I instantly knew that this was the car for me. Throughout my entire decision to purchase the G37X Carey was very knowledgeable and answered every question I had. He explained the details of the car in it's entirety. The process in neogatating was no pressure and above board. The fees were explained very clearly and no last minutes additional fees were included. Overall, I have purchased an amazing vehicle with exceptional customer service and I will continue to do business with Douglas Infinity. More

I came in just to test drive the Infiniti EX. I took the car out for a test drive with Alan and knew that the car was great without even going ten feet. Alan was very well informed, not only about the ca car out for a test drive with Alan and knew that the car was great without even going ten feet. Alan was very well informed, not only about the car I test drove, but other cars that I was comparing it to. Less than a day later, I purchased the car, It was a no brainer. The sales manager, Jamie Fishbane, was also a pleasure to deal with. As long as Infiniti makes these kind of vehicles, Douglas Infiniti will have a long time customer. I would definitely recommend them to anybody looking for a first rate vehicle, who want first rate service. More