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Douglas Jeep Chrysler Dodge Ram
Venice, FL
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,469 reviews
September 30, 2014
Amazing I was very happy and thankful for such an amazing experience with the service dept, very professional...Thanks to Tim Racco! Will recommend to family I was very happy and thankful for such an amazing experience with the service dept, very professional...Thanks to Tim Racco! Will recommend to family and friends. BG More
by Brooke218
Employees Worked With
Tim Racco
September 29, 2014
Great sales experience In late August, leased a new 2014 Jeep Cherokee. Came into the dealership looking for the Grand Cherokee, but after discussion with the sales rep (Cr In late August, leased a new 2014 Jeep Cherokee. Came into the dealership looking for the Grand Cherokee, but after discussion with the sales rep (Craig Nereim) determined it was simply more expensive then I wanted to pay, considering all the options I wanted. Craig steered me toward the Cherokee instead of the Grand Cherokee. Great car and am very pleased with it. Need to add that if it was not for Craig's perseverance I would probably have shopped elsewhere. He kept in contact with me for a solid week; not being pushy, but asking what he could do for me. Very pleasant man to deal with; and he "knows" the car. When concluded he took a lot of time to go over all the car's features and also introduced me all around the service department. Overall I would rate Craig Nereim as the best overall car sales person I have ever dealt with. I absolutely recommend him and this dealership. More
by HankBrinkmann
Employees Worked With
Craig Nereim
September 29, 2014
So happy with our Jeep - Great vehicle - Great experience We bought our Jeep Patriot a couple months ago from Craig Nereim and Peter McIvers and we absolutely love it. Just want to send a thank you out to bot We bought our Jeep Patriot a couple months ago from Craig Nereim and Peter McIvers and we absolutely love it. Just want to send a thank you out to both Craig and Peter for their work and knowledge. Thanks again Cathy and Jim Rondione More
by Rondinone
Employees Worked With
Craig Nereim, Pete McIvers
September 28, 2014
Good to work with We have bought our last ( 2) two cars from them. I have sent (2) two friends to them, and they bought cars also. I Will come back. We have bought our last ( 2) two cars from them. I have sent (2) two friends to them, and they bought cars also. I Will come back. More
by Linda B. Johnson
Employees Worked With
Craig Nereim
September 28, 2014
A Sales Agent That Set this Dealership Ahead of the Rest I recently purchased a new vehicle from this dealership. I had the opportunity to work with salesman Craig Nereim. Mr. Nereim did an outstanding job r I recently purchased a new vehicle from this dealership. I had the opportunity to work with salesman Craig Nereim. Mr. Nereim did an outstanding job reviewing our options in the vehicle purchase and was very professional and helpful. More
by jsadulski
Employees Worked With
Craig Nereim
September 28, 2014
New Jeep purchase Craig did everything possible to bring our deal together. He sold us the vehicle we wanted and saw that we got a great value for our trade. We have u Craig did everything possible to bring our deal together. He sold us the vehicle we wanted and saw that we got a great value for our trade. We have used Craig before and will use him again because the honesty he brings and experience he brought into our car buying experience. More
by Gophils99
Employees Worked With
Craig Nereim
September 28, 2014
Repeat customer We're on our third vehicle from Douglas Jeep and will continue to return. Craig Nereim is always great to work with. The no pressure straight forward We're on our third vehicle from Douglas Jeep and will continue to return. Craig Nereim is always great to work with. The no pressure straight forward approach of the whole team, including Pete McIvers, is how all dealerships should operate. More
by Melrochette
Employees Worked With
Craig Nereim, Pete McIvers
September 27, 2014
Factory Recall Visit Visit for a second factory safety recall. Tim Racco exceeded expectations once again from the drop off to pick up. Curtious, prompts service from Ti Visit for a second factory safety recall. Tim Racco exceeded expectations once again from the drop off to pick up. Curtious, prompts service from Tim and his coworkers is why I'll bypass my local dealership and drive 25 miles north to Douglas Jeep in Venice, FL. More
by lukedgraham
Employees Worked With
Don Glen, Tim Racco
September 26, 2014
Bad experience but the owner made it right. We bought a used Durango. They gave us a 2k/2month warranty which was great. We knew something was wrong with the AC a little later.. It would blow co We bought a used Durango. They gave us a 2k/2month warranty which was great. We knew something was wrong with the AC a little later.. It would blow cold when accelerating and not cold at all at stop lights. We could also hear what sounded like a belt making noise when it was turned on. Took it back in within the warranty period and they told us absolutely nothing was wrong. Took the Durango on a long trip with our 1 year old and the AC went completely out on the way home. During summer. A million degrees out. On the interstate. We called back and took the truck back in and they wanted 3 THOUSAND dollars to fix a LAUNDRY LIST of things that were wrong. We argued that it should have been fixed back when we took it in the first time and that it should be covered. They called back saying they would drop the price to 2 thousand. What a joke! We took the Durango to a family friend and he said not everything they said was broken was actually broken. They claimed there was an evaporator leak which there is not. He fixed our entire AC for 900$. Which should have been taken care of the first time. Under warranty. At the dealership. We will NEVER buy a car from here again let alone bring one in to get fixed! More
by stace430
Employees Worked With
Don Glen
September 25, 2014
Amazing Purchased a Chrysler at a (non-chrysler) dealership when I first relocated here to the Venice area. Was planning a trip so I decided to take it to th Purchased a Chrysler at a (non-chrysler) dealership when I first relocated here to the Venice area. Was planning a trip so I decided to take it to the closest Chrysler Dealership and it was a good thing, I would not have traveled far but the service department solved all my problems. I've never met a more accommodating service department and pleasant staff not to mention competent. Today I had to go in and get an extra key made and mentioned that i needed to schedule service because the driver door was sticking, when I was leaving with my new key Tim had already had someone check out the door and solve the problem eliminating a separate service schedule. Will never take my vehicle anywhere else.. Thanks....you are all so very awesome/Trish More
by TrishSmith759
Employees Worked With
I apologise for not knowing his name but the gentlemen that fixed my door? you rock, Tim Racco
