Douglas Jeep Chrysler Dodge Ram
Venice, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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excellent salesperson Eric was an exceptional salesman! We were very satisfied with the overall sales transaction. I would recommend this dealership to anyone interested in Eric was an exceptional salesman! We were very satisfied with the overall sales transaction. I would recommend this dealership to anyone interested in buying a new or used car. More
Excellent service I have purchased vehicles from this dealer before. I have always had excellent service from Greg Douglas and this time received additional great ser I have purchased vehicles from this dealer before. I have always had excellent service from Greg Douglas and this time received additional great service from Dean Lesser. I certainly recommend this dealer to everyone. More
Unprofessional and Embarrassing I drove 1.5 hours to look a car last week. I was told before I went to the dealer by Mike Moore that the vehicle would be out front and ready for me t I drove 1.5 hours to look a car last week. I was told before I went to the dealer by Mike Moore that the vehicle would be out front and ready for me to view. When I showed up the vehicle was out front as they said it would be. That was the best part of the experience. The vehicle was filthy ( comment by Mr. Moore upon us getting into the vehicle was, "Wow this really needs a wash). After about 30 minutes I was offered to take it for a test drive. Upon entering the vehicle I asked questions about the operation of the vehicle. Mr. Moore did not know how to operate the convertible top, what the internal handles were for (that come to find out opened the door from the inside). The vanity mirrors on the visors had been removed, oil life read 36% (though I was made aware of the fact that all vehicles were run through a vigorous inspection upon trade in). I asked about the car fax because the vehicle had been in an accident, which seemed quite alarming to the salesman and felt lied to by Mr. Moore about the damage. Upon returning to the dealership I was offered a low ball offer (quite embarrassing to be completely honest) for my vehicle. This was a very shady, typical used car salesman feel. Not only would I be careful if you were a potential customer looking to buy a vehicle from this shady group of people, you might want to look into a fair market value appraisal of your vehicle before you go there. Upon the insulting offer for my vehicle and the overpriced (with no concession for the condition) proposed price for their vehicle, Mr. Moore said, "even though your car is perfect and our car is dirty, missing the mirrors and has an accident, would you like to counter?" It was said in a very condencending way as to not really care about the presentation of the or business model or product. BUYER BEWARE is all I have to say however I was so repulsed by the experience I thought I should take the time to give warning. Doug Stroh, Cape Coral FL More
Mr Jack Visser Absolutely professional. Explained everything to me and showed me the value in my decisions. I was amazed at how he took care of me and made me feel a Absolutely professional. Explained everything to me and showed me the value in my decisions. I was amazed at how he took care of me and made me feel at ease. More
Mrs Maria Johnson I cannot thank Tim enough. He was wonderful. Very patient and explained everything to me. You need more people like him to help your customers. I cannot thank Tim enough. He was wonderful. Very patient and explained everything to me. You need more people like him to help your customers. More
friendly and professional The service department is excellent at this location. Tim Racco is very knowledgeable and professional and goes out of his way to provide his customer The service department is excellent at this location. Tim Racco is very knowledgeable and professional and goes out of his way to provide his customers with the best care possible. He contacted me with regular updates on my vehicle and answered any questions with a friendly attitude. I would definitely recommend this dealership for the great customer service. More
friendly and caring I am currently 8 months pregnant with three kids. My check engine light came on and was unsafe to operate. It ended up being in the shop over night an I am currently 8 months pregnant with three kids. My check engine light came on and was unsafe to operate. It ended up being in the shop over night and Tim was more then willing to allow me to use the transport van so my daily routine or any emergencies were uninterrupted. I ended up keeping the van for a long Holliday weekend due to the dealerships schedule. Tim was very friendly and caring throughout the entire encounter. I will definitely return for any and all future needs. More
informed and friendly service My experience with Jason Maddams at Douglas Jeep was an informative and friendly one.He was able to help me with any questions or issues i had and did My experience with Jason Maddams at Douglas Jeep was an informative and friendly one.He was able to help me with any questions or issues i had and did it in a timely,friendly manner. I would recommend him as well as Douglas Jeep . More
Highly recommended dealer! I purchased a new 2014 Ram from Douglas in June. My salesman Eric Berkowitz went above and beyond to find the Ram I needed. I'm in the construction in I purchased a new 2014 Ram from Douglas in June. My salesman Eric Berkowitz went above and beyond to find the Ram I needed. I'm in the construction industry and had very specific options I preferred. Also my credit wasn't great but they got me financed and I believe at a very fair price. Overall very satisfied and highly recommend Douglas. More
Very fast service. I bought my 2014 Dodge Dart from Jeremy Tanner.Jeremy was very knowledgeable about the vehicle and showed me how everything worked in the car,he was a I bought my 2014 Dodge Dart from Jeremy Tanner.Jeremy was very knowledgeable about the vehicle and showed me how everything worked in the car,he was also very friendly and pleasant to talk to,the dealership felt like home. More