Douglas Jeep Chrysler Dodge Ram

I have been wanting a jeep for a few years and stopped in to take a look while in south Venice. Shayne Miller came out to help me with all the Awesome Jeep selections that were available. It was hard to deci to take a look while in south Venice. Shayne Miller came out to help me with all the Awesome Jeep selections that were available. It was hard to decide color, 2 or 4 door looked for a few hours and he helped me so much.. Love my new Wrangler and a fellow teacher now wants one.. Sending him your way... Thank you Lisa Gifford More

My husband and I had a wonderful buying experience with the crew at Douglas Jeep. Thanks to them I am now able to afford to go see my mother in AL who has early Alzheimers in a dependable car. From the i the crew at Douglas Jeep. Thanks to them I am now able to afford to go see my mother in AL who has early Alzheimers in a dependable car. From the initial contact to the follow up the staff at Douglas Jeep took excellent care of us. They made this car buying experience the best I have ever had! Thanks to you all, you are awesome!! More

Internet transaction via cars.com website. Worked with ken wells. Ken kept in regular contact. Had no problems with communicating with him. Pricing was very fair. No negotiation necessary. They contr ken wells. Ken kept in regular contact. Had no problems with communicating with him. Pricing was very fair. No negotiation necessary. They contracted with a terrific auto transport company that was friendly, on-time and reasonably priced. This is the 3rd time I've purchased through an Internet listing, and stick with dealers that have a good track record and only buy certified vehicles. Douglas jeep met all expectations. Highly recommend. More

I recently purchased a Jeep Grand Cherokee Overland 4x4 from Douglas Jeep in Venice, FL and I could not be more pleased. Becuase the new Jeep Grand Cherokees are so popular and are selling so quickly, I w from Douglas Jeep in Venice, FL and I could not be more pleased. Becuase the new Jeep Grand Cherokees are so popular and are selling so quickly, I was having a tough time finding the exact color combination/package I wanted where I live in Virginia. My family lives in Florida so I asked them to check around for the exact Jeep I was looking for - they found it sitting on the Douglas Jeep lot in Venice, FL. Ken Wells, a sales representative, was my first introduction to the Douglas Jeep dealership. Ken was so impressive not only because he was passionate about the new Jeep Grand Cherokee, but because he knew EVERYTHING there was to know about the vehicle. He was able to answer all of my questions and gladly answered frequent phone calls from me. I made the trip down to Venice and was initially disappointed becuase I did not qualify for some of the discounts that were listed on their website. Being the class act that they are, Ken Wells, the sales manager, and even the owner worked with me to make purchasing the vehicle possible. I am so grateful to all of them for their kindness and professionalism. I now have the perfect Jeep and I love it! More

The sales experience at Douglas Jeep was excellent. The sales, management, finance and Parts staff were extremely friendly and knowledgeable. I would highly recommend this dealership to others looking to p sales, management, finance and Parts staff were extremely friendly and knowledgeable. I would highly recommend this dealership to others looking to purchase a new or used vehicle. In fact I enjoyed the experience so much I purchased another new Jeep from the dealer a week later. More

This is the second car we purchased from Craig. He is professional and tries to work with you to meet your needs. I was very impressed with the overall buying experience and would recommend Douglas Jeep professional and tries to work with you to meet your needs. I was very impressed with the overall buying experience and would recommend Douglas Jeep and Craig to anyone interested in purchaing a vehicle More

Pete promised to "earn our business" when he greeted us and he did! We were very satisfied with the treastment we received and the deal we were able to make! We have used this dealership for ser greeted us and he did! We were very satisfied with the treastment we received and the deal we were able to make! We have used this dealership for service as well and especially appreciate their extended service dept. hours. More

I came in for service on my leased van. My lease was going to be up soon so I walked in and met Ken. He was very nice and no pressure. I gave him my info and I left. I got a call from Peter, the sale going to be up soon so I walked in and met Ken. He was very nice and no pressure. I gave him my info and I left. I got a call from Peter, the sales manager, seeing if there was anything he can do. I told him this will be the first time I bought a car from a dealership where I didn't know anyone. He was really nice and we shared some laughs so I set a time for my husband and I to come in. Ken showed us a new van. I really felt that he and Peter went to work for me, getting us a good price and payment. When it wasn’t working out for the new van they showed us a used van that was owned by the dealership owner. Liking it and the terms, we bought the van. We had our three year old with us. Everyone was very nice and even played with her. I felt comfortable and I would recommend Douglas Jeep to anyone looking for a vehicle. More

Town&Country van in for servicing before end-of-winter-season return trip up north from Florida. All wiper blades replaced, but ... one of 3 blades did not properly lock into position ... th end-of-winter-season return trip up north from Florida. All wiper blades replaced, but ... one of 3 blades did not properly lock into position ... this was not obvious. No rain experienced until two months later on trip up north. Pennsylvania Turnpike under construction ... nowhere to turn off or pull over in sudden severe and then continuing rain. Noticed minor scoring of windscreen from wire stiffener that runs parallel to rubber blade to provide stiffness. Reason: since it wasn't into position, blade assembly was fraction of inch too long, and was bumping into the opposite blade, thus bending the tip (hence the wire stiffener)slightly. Faxed Douglas Jeep. Explained problem. They said bring it in when next in area. Although our return to Florida was not for 6 months, Douglas Jeep accepted my explanation for the scoring, even though there was no direct evidence of who had caused the problem. They agreed that the only solution was to replace the windscreen glass, which they did, at no charge to me. The work was very quickly done,right at my own home, with excelletn quality and service. The mark of a top-notch organization is what they do when there's a problem, and how they handle it. Douglas Jeep fixed this problem, and have implemented corrective action to ensure no such recurrence. We definitely recommend this company for excellent people, great follow-up, and for exhibiting concern and care for the customer. More

In 43 years, we have purchased 34 vehicles, and this was absolutely the best buying experience we've ever had. Uncommon courtesy and professionalism doesn't even begin to describe how superbly Craig and Pe absolutely the best buying experience we've ever had. Uncommon courtesy and professionalism doesn't even begin to describe how superbly Craig and Peter handled the sale process. They shattered all the stereotypes. We unconditionally recommend doing business with Douglas JCDR. The dealership is 35 miles from where we live, and we're glad we made the trip! Note: We made the trip after finding their website on the internet, and determining that they had the Chrysler Town & Country we wanted in stock. Within minutes of our arrival, the car was brought out front for us, and a short while later we signed the papers, and drove the vehicle home. More