Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Waiting to pick up my brand new Jeep Wrangler! Gary Brown handled the sale for me with the help of Michelle and Noah. Most pleasant experience! Highly recommended! Gary Brown handled the sale for me with the help of Michelle and Noah. Most pleasant experience! Highly recommended! More
Great place, great experience they really do make car shopping a lot easier. Justin Kier and the staff were all very accommodating. Will definitely be returning! shopping a lot easier. Justin Kier and the staff were all very accommodating. Will definitely be returning! More
Best experience in a dealership I’ve had. I usually can’t stand going into dealerships but here it was different Justin Kier and the rest of the staff were great in assisting me with my needs I usually can’t stand going into dealerships but here it was different Justin Kier and the rest of the staff were great in assisting me with my needs. More
I Purchased A Gladiator Yesterday, From Sales Rep. Jacob And Sales Manager Jason. These Two Professionals Found Solutions To Save a $50,000 Sale And Bring A Smile To A Very Appreciated Buyer. Thanks Jacob And Sales Manager Jason. These Two Professionals Found Solutions To Save a $50,000 Sale And Bring A Smile To A Very Appreciated Buyer. Thanks Guy's Your The Best. More
Good afternoon. On October 17 I brought my friend to look at a fine Chevy Malibu. After meeting with Scott Essex who totally got the ball rolling with class,, prof On October 17 I brought my friend to look at a fine Chevy Malibu. After meeting with Scott Essex who totally got the ball rolling with class,, professionalism, competency, and a fine sense of humor..my friend did indeed make the purchase. Considering the low milage the price was fine. Cudos go out to Scott Essex. He is a true asset to your dealership. Sincerely, Dale Drumheiser More
We purchased a vehicle last September 24, 2022. Our sales representative was Stone who did an excellent job and we would give him 5 stars if we can have a separate rating for him. I was with my h Our sales representative was Stone who did an excellent job and we would give him 5 stars if we can have a separate rating for him. I was with my husband and Stone spoke to both of us, not just with my husband which is a common practice in car dealerships. I find this very respectful and professional. My husband appreciated his relaxed, laid-back approach. Again, 5 STARS for him, which is why we would still recommend this dealership. Unfortunately, the same thing cannot be said about the financial rep Noah. Noah was pleasant for the most part. However, we did not appreciate two things that happened at the dealership: 1. We already told both Stone and Noah that we were pre-approved by our credit union, so we do not need any financing at the dealership. Despite this, our credit was still checked. We were told that it was standard procedure. The credit check happened while we were waiting in the main showroom. We were finally called into Noah’s office to sign the paperwork. We were given a stack of papers to sign. My husband already signed the top form, thinking it was the trade-in paperwork. However, I noticed that it was a credit application form. I did not sign the paperwork and reminded Noah that we do not need financing. It was a good thing I saw the “Credit Application” at the top of the form or we would have been tricked into financing at 4.5% interest when our credit union gave us a lower rate. This is a very shady practice and this is unacceptable. We received 2 letters from Grow Financial 2 weeks later, stating that they cannot approve our credit application which we made on Sept 24. We did not apply for any loan with Grow Financial Credit Union, so we know for certain that this application happened at the dealership. Not only did the dealership try to open a car loan when we repeatedly told them that we already have financing, but our credit was also checked AGAIN, which may hurt our credit score. Completely shady and I will not trust the finance department of this dealership again. 2. We prefer to have a locking gas cap to protect our vehicle. I pointed out that the vehicle we were looking at did not have a locking gas cap. Noah said that all vehicles have a gas tank cover that locks when the door locks are engaged. Well, that is not true and a downright lie. Again, our sales rep Stone was excellent and we hope that we can have a sales rep like him when we eventually decide to get another vehicle. Unfortunately, the finance person is very shady and we would not want to deal with him again. More











