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Douglas Jeep Chrysler Dodge Ram
Venice, FL
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,469 reviews
April 18, 2019
Review of Steve Macbeth, Salesman No pressure salesman. Very easy going and knowledgeable. We had a fun experience. Love our Chrysler Pacifica. We travel from Florida to Massachusetts, No pressure salesman. Very easy going and knowledgeable. We had a fun experience. Love our Chrysler Pacifica. We travel from Florida to Massachusetts, so this vehicle will be perfect for transporting the dog and our cargo. More
by JohnnyA
Employees Worked With
Steve McBeth
April 16, 2019
great experience ,very informative,all around good There was no high pressure sales.sales person answered all questions and got best deal possible.would go there again if i ever buy another vehicle. wo There was no high pressure sales.sales person answered all questions and got best deal possible.would go there again if i ever buy another vehicle. would recommend to friends and family. More
by cole
Employees Worked With
Tre'Vahn Hale
April 04, 2019
Great service Johnathan was exceptional! He was very quick to please and knew his stuff! I wouldn’t want to deal with anyone else. Definitely will use him if I ever Johnathan was exceptional! He was very quick to please and knew his stuff! I wouldn’t want to deal with anyone else. Definitely will use him if I ever am in the market for another vehicle. More
by Kort0329
Employees Worked With
Jonathon Hewitt
March 28, 2019
sales service above and beyond I was planning a visit to Fla and looking for a "southern used car". I dealt with Jack via the phone and I must say he was highly knowledgable; reall I was planning a visit to Fla and looking for a "southern used car". I dealt with Jack via the phone and I must say he was highly knowledgable; really helpied me to narrow down what I wanted and then searched out vehicles that fit my criteria. He was truly helpful above and beyond. After speaking with several dealerships I can highly recommend contacting Jack at Douglas Jeep. He demonstrated both service and integrity and was a genuinly nice guy to boot! More
by ccinbee
Employees Worked With
Jack Kessler
March 03, 2019
What all dealerships should aspire to be! Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40 Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40. A very close friend is the finance manager at another great dealership in Atlanta, Ga. So I am intimately familiar with car buying, and we'll informed on both sides of the process. Douglas Jeep was flawless from the start. David Barth gave me room to roam before greeting me, was not the least bit over aggressive, and at the same time right there with answers and assistance for everything I could come up with. As for negotiating purchase price, again A+. As everyone should, I looked for any possible discount. Let them know I was a veteran from first gulf war. Although a veteran, my service didn't meet the criteria for the discount. Instead of simply being told it couldn't effect price, I received a sincere thank you for my service from both the manager Todd, and my salesman. Class all the way. With very minimal back and forth we quickly reached my educated target figure, which surprised me. Due to finding the right car at the right price a couple weeks before I was really ready, I thought I'd still lose out. Nope! They held the Jeep I wanted with a very fair deposit. Of course my guard was up figuring that they would try to make up for it on the finance side. Again I was pleasantly surprised. My initial payment quoted was higher than I knew my credit should qualify for, so I gave them my fair target #. Tim in finance hit it right on the money first time. Than went above and beyond when I showed interest in a possible extended warranty and got my interest rate reduced further with the bank making it too good of a deal to pass up. Sorry so long a review, but it was as good a car buying experience as you could hope for. It deserved the full report. Update : I just bought my 5th vehicle from Douglas DCJ. I have to say, this dealership is a model of what all dealerships should be. From the personal thanks from Greg the owner, to David Barth (favorite salesman ever) Dave in finance and John Groupe in detail (best team in Fl) I could not be happier with my experience. Highly recommended!! More
by JeepGeo
Employees Worked With
John Groupe in detail is the best!, John Cushman, Don Glen, David Barth, Travis Cowart
February 22, 2019
IT TAKE TIME TO GET WHAT YOU ORDER I would like to thank Joseph Keilholz, Dave Barth and John Cushman for getting my 2019 Laramie - Quad Cab with a sunroof. The truck drives great and w I would like to thank Joseph Keilholz, Dave Barth and John Cushman for getting my 2019 Laramie - Quad Cab with a sunroof. The truck drives great and was worth the extra time it toke get the sunroof install at factory. Thanks Jack Borges More
by RAM2019
Employees Worked With
John Cushman, David Barth
January 15, 2019
Douglas Dodge Lied From The Get Go I was extremely unhappy with the sales department. I wanted to buy a truck and was given the run around on the trade in{ Started at 10,000 and went to I was extremely unhappy with the sales department. I wanted to buy a truck and was given the run around on the trade in{ Started at 10,000 and went to 7,500}. They were told not to run a credit check until we settled on a payment but they not only ran it once they ran it a couple of times which totally destroyed my credit score and the amount down continued to rise along with my Payment. BUYERS BEWARE!!!!!!!!! More
by cheapskeet69
Employees Worked With
Jonathan,Matt
December 24, 2018
This is how it's done! From the first contact with a salesperson (Pete McIvers) to getting my truck accessorized, this dealership respects the customer. I have bought many v From the first contact with a salesperson (Pete McIvers) to getting my truck accessorized, this dealership respects the customer. I have bought many vehicles from Pete at Douglas and am always satisfied that I am being treated fairly and with respect. Pete knows what a I want - both in a vehicle and in a fair deal - and he works hard to see I get it. Everyone at Douglas works as a team to get it done - the old fashioned way! In addition to Pete, I want to give a shout out to John Grupe who always does outstanding detail work for me! I'll be back!! More
by evab44
Employees Worked With
John Grupe, Pete McIvers
December 21, 2018
Worst Car Buying Experience EVER! Many issues with resolving a title issue with a car that we purchased from this dealership. In attempting to get license plates in Illinois we were to Many issues with resolving a title issue with a car that we purchased from this dealership. In attempting to get license plates in Illinois we were told we needed a to obtain the signature of the previous owner of the vehicle attesting that he was the owner during the last hurricane and the vehicle had not been in a flood. The dealership refused to contact the previous owners and refused to give us the information in order for us to contact previous owners to obtain signature on the form. We were told by the Title Clerk at the dealership it was against the law for them to provide the contact information to us. On two occasions the dealership signed the Illinois DMV form claiming they owned the car at the time of the hurricane. They didn’t!!! Illinois DMV was going to issue a FLOOD title without proper signatures. Low and behold the dealership had provided us, apparently inadvertently with former owners name and address. I contacted owner and resolved the issue in November, 6 months after purchase and with ZERO help from this dealership. I left message after message to try to resolved with no return calls or offers of assistance. I even left messages for the owner/manager that went unanswered. They are a bunch of errogant jerks. Oh, another thing. They said they thoroughly checked the car out. We had someone take a look at it and found out the 7 year old tires were dry rotted with 2 of them having nails in them and leaking air. That’s the kind of “service” you can expect from this dealership. There are reputable dealerships in the area, unfortunately this is not one of them. More
by Verybadexperience
Employees Worked With
Scott Essex, Salesman and Debbie, Title Clerk
December 20, 2018
Great truck buying experience. Truly a fun buying experience. Dave Barth was great. He is very knowledgeable and knows the features and benefits of a Ram truck for sure. He listened Truly a fun buying experience. Dave Barth was great. He is very knowledgeable and knows the features and benefits of a Ram truck for sure. He listened to our needs and knew exactly where we wanted to go. No rushing or pushing spent the time and did a great job. Kudos Dave. The whole Douglas team did a great job for us. Hope we can send you some business in the future. Bob & Linda Milliken More
by Maddog
Employees Worked With
David Barth
