
Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Quick and easy We pulled in to look at a new Grand Cherokee Overland I had seen on their website. David Barth appeared immediately and fifteen minutes later we had t We pulled in to look at a new Grand Cherokee Overland I had seen on their website. David Barth appeared immediately and fifteen minutes later we had traded cars. In about an hour it was detailed and ready to go. David was very attentive and through. No high pressure and having to deal with two or three people. Just like dealing with the old time small town dealerships. He did a very good job explaining all the new features to Rose (I seldom drive it). We'll be back. More
Great Buying Experience! Great experience! Jack was very knowledgeable and helpful throughout the entire buying process. I traded in my car and he worked with me to get the de Great experience! Jack was very knowledgeable and helpful throughout the entire buying process. I traded in my car and he worked with me to get the deal that was fair and made sense. I was happy with my purchase and I highly recommend Jack and Douglas Jeep if you are in the market for a new vehicle. They even stayed late after closing time to make sure all went well with my deal. I'll be sending my referrals over to Jack for sure. More
Fantastic experience, fair and great to work with! My daughter and I worked with David Martini while purchasing a 2017 Jeep Wrangler unlimited. Dave was exceptionally helpful, answered all of our ques My daughter and I worked with David Martini while purchasing a 2017 Jeep Wrangler unlimited. Dave was exceptionally helpful, answered all of our questions and provided fantastic customer service. It was a pleasure working with Dave and I would definitely recommend Douglas Jeep and David Martini. More
Great shopping experience Karen helped me look for a car for my daughter. I was very happy with the ease that she explained the different cars available to us. Karen helped me look for a car for my daughter. I was very happy with the ease that she explained the different cars available to us. More
Recalls Dodge Ram has a tail gate recall. We very recently, less than a month ago had an oil change. We asked the service manager about the tail gate recall, Dodge Ram has a tail gate recall. We very recently, less than a month ago had an oil change. We asked the service manager about the tail gate recall, at which time he said they did not have the parts. Two weeks or less we receive a call informing us they could fix the problem and we should make an appointment. We setup the appointment and received an email reminder. Went to dealer with truck today, were told they did not have parts..... I asked why were we called? Seems the person who called made a mistake, ok I can see that that could happen.. We did not get a call to let us know, we did not have to come in. The person whom originally call, called to apologize but said she does not sleep at night because she might have missed someone.. Well seems like after that comment it was our fault and none of theirs. Where is the communication between employees at the dealership and for that matter with Dodge Chrysler Corporate? Getting a new van in January and had made up mind on dealer but now questioning what we had decided. More
Great follow up service on all vehicles! Service personnel are very knowledgeable! Recently had an issue with our Jeep Wrangler that did not resolve with the normal service interventions. Pet Service personnel are very knowledgeable! Recently had an issue with our Jeep Wrangler that did not resolve with the normal service interventions. Pete was dedicated to finding and resolving the problem in a timely manner. We love our Jeep Wrangler and we love Douglas Jeep in Venice, Fl. Thank You Pete for all your hard work! More
Very fast and smooth Dave Martini and the crew here made this transaction amazing. Worked the payment several times to get us at the payment we wanted to stay at. Dave Martini and the crew here made this transaction amazing. Worked the payment several times to get us at the payment we wanted to stay at. More
Great Experience We are in Cape Coral but called Douglas Chrysler about a Dodge Charger that we had been searching for. We ended calling about the car and spoke to Dav We are in Cape Coral but called Douglas Chrysler about a Dodge Charger that we had been searching for. We ended calling about the car and spoke to Dave Martini who advised us to come on up even though it was already late in the day. The Charger was the exact car we were looking for at a great price. We had to come back the next day with our trade. Dave was very courteous, professional, patient and honest. He was never pushy and made us feel more like family than just another customer. This was a completely different experience than our last few experiences at dealerships. I would highly recommend this dealer and Dave Martini. He has taken the time to follow up with us and has answered any questions we have had. Truly a good experience. Glad we made the trip to purchase from him. George and Wendy Phillips More
Highly Recommend this Dealership!!! I'm in Orlando but I made the trip to Venice to buy my 2017 300c. They had the exact car that I was looking for, plus their advertised price was thous I'm in Orlando but I made the trip to Venice to buy my 2017 300c. They had the exact car that I was looking for, plus their advertised price was thousands less than what the Chrysler dealers in Orlando were advertising. I negotiated over the phone with Paul Racean, the sales manager, on purchase price and also the value of my trade. We made the deal over the phone and I made an appointment to be there the next day. When I arrived, I was greeted by Joe Norman, my sales person, and Paul Racean, who are both very pleasant people. My trade was appraised and everything that was agreed to over the phone, remained the same. The paper work was completed and I was on my way. I've been buying Chrysler products for years and have been extremely pleased with them. I am also very satisfied with the way that Douglas Chrysler conducts business and I will be back. More
Loving our Jeep! We have always wanted a Jeep, and needless to say we are not disappointed! Pete hands down, was the best sales rep we have ever dealt with.. we love We have always wanted a Jeep, and needless to say we are not disappointed! Pete hands down, was the best sales rep we have ever dealt with.. we love our Compass! We have had it a few weeks now, and have never been happier with a new vehicle! Definitely visiting Pete on our next purchase... ole Dad here is wanting a Wrangler in a few years! Thank you Douglas Jeep for a top notch experience! More