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Douglas Jeep Chrysler Dodge Ram

Venice, FL

4.8
1,469 Reviews

2382 S Tamiami Trail

Venice, FL

34293

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Showing 1,469 reviews

September 14, 2017

The Service is FAR MORE IMPORTANT then the price! My Jeep recently celebrated its 80,000 mile anniversary, which of course, comes with some substantial service costs. Service Department employees were More

by blackfacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rangeloff, Jeff Solo (sp?) mechanic, Don Glen
September 12, 2017

Unbelieveable Experience! I'm 60 years old and this is the FIRST enjoyable car buying experience I've ever had! Thanks to Sue McKinney for getting the process started with clea More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Hoffmann, Sue McKinney
September 05, 2017

New Grand Cherokee Purchase I have purchased my fourth vehicle from Douglas and could not be more satisfied. I have purchase all of my vehicles from Craig Nereim who is excellent More

by shsp4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Nereim
August 28, 2017

Warranty service on Ram 1500 Ecodiesel Service rep, John Rangeloff, did an excellent job on scheduling Warranty work on my Ram 1500. He was efficient, prompt and knowledgeable. I highly r More

by GARY WILKINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Rangeloff
August 25, 2017

Awesome customer service Awesome experience, Jeremiah Bruner was excellent making sure to make me fell welcome and that everything would be taken care of with the problems I h More

by Don Deragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bruner
August 21, 2017

Great dealership Went in to purchase a Durango citadel. Great salesman! No pressure or crazy sales tactics used! Only downside is the total time at the dealership (4-5 More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (new salesmen)
August 19, 2017

excellent !! had appointment for general maintenance and warranty claim. excellent service. had apt set for 2 weeks in advance. I also had a minor warranty claim f More

by ram my challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bruner, Paul Racean
August 19, 2017

Don't waste your time First I'd like to say that John, the head of the service department, is outstanding! However, the crew that works behind the scenes is definitely not More

by cgm
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John - Service Advisor
Sep 27, 2017 -

Douglas Jeep Chrysler Dodge Ram responded

Dear cgm, Thanks for your feedback. I have tried several times to speak with you on the phone, but I was unsuccessful in reaching you. According to our records, you have been here 3 times in your 2011 Toyota Sienna. 10/14/2016 for a LOF at 81448 miles. On 3/20/2017 for an LOF with 85276 miles. The last time was 6/27/2017 at 92370 miles. We performed a LOF and tire rotation. Our express lane technician measured your tires at 6/32 for left and right front and 5/32 for left and right rear. He marked these as "yellow" on the inspection sheet, not "perfect working order," but not usually considered an unsafe tread depth. However, I will make sure that the techs take three measurements of each tire and use the lowest for safety reasons, as it is possible that they took only one measurement per tire and missed some abnormal wear, although I can only speculate at this point. Please contact me at the dealership if I can be of service in the future. Sincerely, Greg Douglas, President Douglas Jeep Chrysler Dodge Ram

August 16, 2017

Excellent Peter, Was an excellent salesperson, and help me to the end. I am so thankful I will be recommending some other persons in the future. More

by Fredy m Candelario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McIvers
August 15, 2017

No Pressure Sales Approach- Very Refreshing I went into Douglas Jeep Chrysler Dodge because of a car I saw on their website; expecting to be pounched on like most car dealers. I was met by sales More

by Karyn Maviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Essex
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