Douglas Jeep Chrysler Dodge Ram

Tim Racco service advisor My very first experience with repair needs on my crossfire was very satisfying. Tim Racco had so much knowledge and information on my car and the warr My very first experience with repair needs on my crossfire was very satisfying. Tim Racco had so much knowledge and information on my car and the warranty, he was able to quickly find exactly what I needed. Every time thereafter he treats me with kindness and respect. Always has time and the patience needed to teach me about my new car. Transportation is always available. My last bill was more than I could afford, Tim spent the time at the end of the day to get me approved for a credit card account. I am so blessed to have a service advisor that I can trust and will go out of his way to make sure everything is done for my satisfaction and safety! More

Repair convertable top we have a 2000 Chrysler Sebring convertible with a top that would not go up or down anymore. Tried to get it repaired at another Chrysler dealer up we have a 2000 Chrysler Sebring convertible with a top that would not go up or down anymore. Tried to get it repaired at another Chrysler dealer up north with no success. Took it to Douglas Jeep in Venice Florida and they were very helpful in getting the top repaired. Tim Racco the service adviser went out of his way to guide me to where I could find the part that was needed and the dealer installed it in my car. The top now works just like new. More

Purchase of my new 2016 Grand Jeep Cherokee Craig Nereim gets all tens in my opinion. He was very informative, attentive to what I wanted and over all great salesman. I would recommend you see Craig Nereim gets all tens in my opinion. He was very informative, attentive to what I wanted and over all great salesman. I would recommend you see him if your in the market for a new car. More

Comfortable, friendly Karen was so pleasant and friendly. If she did not know the answer to our questions, she sought them out. Everyone was so cooperative and friendly a Karen was so pleasant and friendly. If she did not know the answer to our questions, she sought them out. Everyone was so cooperative and friendly and professional. More

Always exceptional service No matter what the problem is big or small Tim Racco always takes excellent care of us and our vehicles. The service department is always busy and re No matter what the problem is big or small Tim Racco always takes excellent care of us and our vehicles. The service department is always busy and regardless he always gets us in and out as quickly as possible. We own 2 Dodge's, when our cars need service Tim is the one and only service advisor for us! More

best place in town i love coming back to town and knowing that Tim is here waiting for us. Thank you you are the best, I always feel taken care of when you take care of i love coming back to town and knowing that Tim is here waiting for us. Thank you you are the best, I always feel taken care of when you take care of me More

Exceptional Service Department Adviser, Premium Service I own a 2015 Jeep Sahara an was driving down Rt 41 in Charlotte Fl near Punta Gorda Fl. My Jeep s transmission and differentials started acting up, th I own a 2015 Jeep Sahara an was driving down Rt 41 in Charlotte Fl near Punta Gorda Fl. My Jeep s transmission and differentials started acting up, this was accompanied by anti skid and traction control lights coming on the dash. I called one of Jeeps closest dealers and one of your competitors located in Punta Gorda and their service adviser could not tell me when or if they were able to schedule an appointment to schedule a repair. I explained to the service adviser that i was on a Lung Transplant list and a call to Tampa was imminent. My wife looked up Jeep dealers and we found Douglas Jeep, Chrysler and Dodge was nearer to our residence in Rotonda West. We called you dealership and spoke with Jeremiah Bruner and explained our predicament and not only was he able to diagnose the problem from his experience as a wheel sensor failure, he was more than receptive and asked if we could drop by that evening and let him hook the Jeep to his computer and retrieve the error codes. We immediately turned around and headed to your dealership. When we arrived Mr. Bruner greeted us at the service staging area and connected the Jeep and retrieved the error code which did verify his diagnosis. He asked if we could wait in the customer waiting room he would have it repaired shortly. It was less than 1 hour from arrival and meeting Mr. Bruner our vehicle was repaired and we were on our way. Mr. Bruner's professionalism and excellent customer service has won Douglas Jeep, Chrysler and Dodge a very grateful and permanent customer. Thank You Sigal Adkins, Rotonda West Fl. More

Outstanding Service Karen Lanni was very helpful to close the deal. I wanted more for my trade but she was able to convince me to move forward as the current incentives Karen Lanni was very helpful to close the deal. I wanted more for my trade but she was able to convince me to move forward as the current incentives more than covered the difference in trade. More