Back

Douglas Jeep Chrysler Dodge Ram

Venice, FL

4.8
1,469 Reviews

2382 S Tamiami Trail

Venice, FL

34293

Directions

By Type

Showing 1,469 reviews

July 21, 2016

Jeep Rubicon with 4"lift Sean Piscorik was the salesman who handled the sale and arranging the details of adding a 4" lift and 35" tires on our 2016 Unlimited. He was upfront More

by Aaron Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanics, Tim Racco, Sean Piscorik
July 17, 2016

Courteous and straight forward I ended up getting a great deal on a used Dodge Durango. David was willing to work within my budget to get my growing family into a vehicle we truly n More

by Thebmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barth, Deb Hodgson
July 09, 2016

Repairs to Jeep A/C On July 5, 2016 we brought our 2011 Jeep Grand Cherokee in to Douglas dealership for A/C repairs, under an extended warranty contract. The service wri More

by tonywhynot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bruner
July 07, 2016

Great experience! Worked with David Barth to pick out my new Challenger R/T Scat Pack. He was excellent in explaining vehicle features and obtaining a fair deal. No pre More

by GoSRT64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barth, Deb Hodgson
July 04, 2016

Excellent Experience! We drove 1 1/2 hrs to see their selection of Town & Country"s. Craig totally put us at ease and walked us through the process. We bought a van at a More

by k1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Nereim
July 04, 2016

vacation assistance While vacationing in Venice I went to Douglas Jeep to help with an issue I had at home in Ohio. This issue required ordering parts and completing the More

by BeachCathy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeramiah Bruner
July 01, 2016

Tim Racco in service is always on top of things. A rare find There are (2-3) dealers in the Sarasota/Venice area. And Douglas Jeep is (one of them). Great service and The Managers in the (New car and used pre ow More

by Rev. Gregory Albertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Racco
June 30, 2016

Be prepared to walk away if they change the numbers Terrible service and sales, I would not go there ever..they do not have loaner cars for service related issues. They try to sell you extra protection More

by Noneblowme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know the salesperson
Jul 26, 2016 -

Douglas Jeep Chrysler Dodge Ram responded

I'm sorry that you had some kind of difficulty. As you are aware, I tried to reach out to you to offer my personal assistance, but you did not contact me back. In regard to your issues stated above: 1. We do offer loaner vehicles. As I understand, you arrived in the late afternoon without an appointment. We shuttled you to your house that day and had your car ready the next day. 2. All protection products are explained and sold in the finance department, not in sales. 3. We do not have a body shop, nor do we claim to, but the paint protection products are good at any body shop of your choosing. 4. You requested an aftermarket rear spoiler when you purchased the vehicle. When you came in at 8946 miles, the spoiler was missing a nut and bolt on one side and was loose on the other. We repaired it and returned it to you promptly. 5. The only reason a payment would change is if, upon submitting your credit for the lease, you did not qualify for the credit tier we requested on your behalf. You would then have your choice to move forward with the lease or not. Again, I would ask you to contact me at 941-484-8300 so I can try to enhance your ownership experience. I can't however, allow untruths to stand unchallenged. Greg Douglas, President Douglas Jeep Chrysler Dodge Ram

June 29, 2016

Sydney boucher I went to Douglas jeep after having a bad experience at another deslsrship. I met Tom Selby and he was abosultly wonderful... we got me in the car I w More

by sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Selby
June 29, 2016

Excellent and very Affordable Service!! Whatever the age of your vehicle or even whatever the make and model, you will get excellent service for a really affordable price by truly knowledgea More

by mountain3489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Racco
...
69
...