
Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Good service When I called they said they didn't have me in system however I did purchase my auto with you. Form we sign states you get a complimentary car was When I called they said they didn't have me in system however I did purchase my auto with you. Form we sign states you get a complimentary car wash but I was told one is not available.?? Had to wait for certain person to wait on me while the other two men were available. This is second time I have been here for same issues cars pulls to right and headlines are pointing at a low level. The driver who took me home was great!!! Jeremiah was thorough but Craig sales never told me I had 4 oil changes free with in 2 years?? More
Run around Purchased a 2016 Ram 2500 4x4 in December. It had a scratch on it at delivery. We have it documented and a 'we owe' from the dealership that they wi Purchased a 2016 Ram 2500 4x4 in December. It had a scratch on it at delivery. We have it documented and a 'we owe' from the dealership that they will fix it & have been getting the run around for over a month till they figure out who is paying for it. Not my problem. Fix my truck! Salesman was new but good. More
Grand Cherokee I stopped by Douglas Jeep last Sunday 1/24/16 to look at their Grand Cherokee inventory. Met their Sales Consultant, David Barth, while I was checkin I stopped by Douglas Jeep last Sunday 1/24/16 to look at their Grand Cherokee inventory. Met their Sales Consultant, David Barth, while I was checking out the cars in the lot. David answered all of my questions in a professional and knowledgable manner. David looked at my potential trade and walked it past Dan Mosher, Sales Manager. After a few minutes of negotiations and their overwhelming effort to work with me I decided to purchase a new Grand Cherokee from Douglas. Five stars all the way with these two gentlemen. I would have to give Dave Barth a few more points in making the effort to agree with me on my trade in value. Picked up the car today, Tuesday January 26, 2016 and couldn't be happier. Thank you Dave and the staff at Douglas. Sean Watt North Port, FL More
Tim Racco and Crew = Excellent Service!! A Big Thanks to Tim Racco and his service staff for the wonderful and efficient work they do!! Tim is always courteous, friendly, professional and is A Big Thanks to Tim Racco and his service staff for the wonderful and efficient work they do!! Tim is always courteous, friendly, professional and is very enthusiastic about getting the job done right for you each time, all at a reasonable cost. At Douglas Jeep, they truly stand behind their work.Truly blessed to have found these guys. I love my Jeep and won't take her anywhere else!! More
Wonderful courteous service staff I stopped in at this dealership after contacting a closer and larger dealership to me regarding the recalls on our airbags. The service person I spoke I stopped in at this dealership after contacting a closer and larger dealership to me regarding the recalls on our airbags. The service person I spoke with on 2 separate occasions was quite rude and wouldn't help. After being referred to Douglas I stopped in and spoke to Jeramiah Bruner. He was extremely helpful and I was able to schedule the service on the recalls in a short period of time. There was no problem that I didn't have the "paperwork" with me, or anything else except the VIN numbers and the number of the recall. I do know that I will be dealing with Douglas when it comes time for anything else. Extremely courteous and considerate. More
Craig Nereim Highly Recommended I have worked with Craig for over 13 years. He has always been professional and very helpful in weeding through the many options for both Wranglers an I have worked with Craig for over 13 years. He has always been professional and very helpful in weeding through the many options for both Wranglers and Grand Cherokees. Although the dealership has grown a lot, Craig has always been available to answer the questions. More
Very Professional organization from Manager to service staff Salesman Dave Barth was very professional and had excellent product product knowledge. We communicated mostly through e-mails. All responses were tim Salesman Dave Barth was very professional and had excellent product product knowledge. We communicated mostly through e-mails. All responses were timely and informative. He introduced us to Manager and after sale was made, introduced us to service staff and walked us through maintenance schedules and procedures. I would definitely do business with this dealership again and would definitely recommend them to friends. More
Tim Racco was great From start to finish Tim Racco was amazing and very helpful. He was very personable and friendly. We will definitely go back when we need service! From start to finish Tim Racco was amazing and very helpful. He was very personable and friendly. We will definitely go back when we need service! More
I could have been robbed Took Chr. T & C in to check air cond. After checking, was told it would cost $1800 to fix. I said not now, and a couple weeks later took it somewhere Took Chr. T & C in to check air cond. After checking, was told it would cost $1800 to fix. I said not now, and a couple weeks later took it somewhere else and got it fixed for under $100. Must have poor mechanics if they couldn't spot a simple problem. Last visit there. More
Great prices and friendly faces David Barth helped me find my 2016 jeep renegade Trailhawk. He answered all of my questions, treated me with respect and helped me find the best optio David Barth helped me find my 2016 jeep renegade Trailhawk. He answered all of my questions, treated me with respect and helped me find the best options for me. He was outstanding. Thank you David for greeting us outside and being eager to help us! More