
Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Easy to deal with! Casual, professional and non-pushy atmosphere with prompt responses by Internet Sales Manager and sales associate with good clear information made the Casual, professional and non-pushy atmosphere with prompt responses by Internet Sales Manager and sales associate with good clear information made the transaction easier than most dealerships. Highly recommend anyone ready to buy to visit this dealership. More
Family Todd, Dan and Pete are outstanding. They are honest, don't play games and have your best interest in mind. From the moment I started looking to signi Todd, Dan and Pete are outstanding. They are honest, don't play games and have your best interest in mind. From the moment I started looking to signing on the dotted line was a comfortable experience. I shopped around and believe me when I say you don't have to. This is the team you want to buy from. Thank you again for all you did and continue to do. M. Baers More
smooth transaction Walked in one afternoon and had the pleasure of working with Dave Barth who walked me through a variety of vehicles, patiently explaining everything a Walked in one afternoon and had the pleasure of working with Dave Barth who walked me through a variety of vehicles, patiently explaining everything about them. Never felt any pressure at any time. Was like an informative chat with a friend.The decision was made and Dave and his team went out of their way to get us the 2015 Caravan we wanted the next day.Go in see Dave , positive experience. More
Coolant flush and replaced . I specifically asked if coolant bottle would be cleaned. When I receive my car back it looked exactly the same as when I brought it in. I would have . I specifically asked if coolant bottle would be cleaned. When I receive my car back it looked exactly the same as when I brought it in. I would have do e the work myself if I knew it would just be drained and refilled.I also had a wheel sensor replaced. No complaint with the senor bout was not informed of the 100.00 deductible for the warranty I Purchased. When sale was first made I was told warranty was for 100000 miles . I received a call 2 days later and was told my car was from Canada and would have to get an extended warranty instead. Fiance person said it coverage was the same but for 4 years from rates of purchase and 50000 miles. Overall I am happy with the car but dissatisfied with a simple maintenance issue.Staff was great. But I will do regular maintenance myself or higher a local business.I purchased this car in March 2015 it was a used car with very low miles.Brian was the sales person was great..Total bill was 275? 150.00 to drain and add new coolant is too high when I was expecting exceptional work More
Always just what I need I love coming in knowing Tim is there to help. I always get exactly what my baby needs to stay running in tip top shape. He is always professional an I love coming in knowing Tim is there to help. I always get exactly what my baby needs to stay running in tip top shape. He is always professional and kind and he always makes me laugh. Without his insight I doubt my car would still be on the road today! More
5 Star Service Each and Every Time!! Tim Racco and his staff in Service are wonderful!! Professional, Friendly and Efficient, they get it right every time!! I've been their customer for Tim Racco and his staff in Service are wonderful!! Professional, Friendly and Efficient, they get it right every time!! I've been their customer for almost a decade; Will not go anywhere else. Their consistency at spotting something before it becomes a major issue has kept my older Jeep on the road, not in the shop. The best part is that they are Affordable!! Douglas Jeep, you are the Best!! More
Great experience for a Sunday Showed up at 11, met Sean Piscorik, left with a great deal by 1. Great help, knew what he was talking about, got it done. Showed up at 11, met Sean Piscorik, left with a great deal by 1. Great help, knew what he was talking about, got it done. More
Craig at Douglas Jeep Venice, FL Great car buying experience with Craig. Honest, upfront, and a seasoned salesman. Got a great deal on a 2015 Jeep, Compass. See Craig easy going. Great car buying experience with Craig. Honest, upfront, and a seasoned salesman. Got a great deal on a 2015 Jeep, Compass. See Craig easy going. More
I never thought I'd write a 5 star review for my car dealer. After a week of searching for a new van in Sarasota, I am so happy to have found Douglas Jeep in Venice. It was so worth the trip. Not only was the After a week of searching for a new van in Sarasota, I am so happy to have found Douglas Jeep in Venice. It was so worth the trip. Not only was the deal much better than any of the other dealerships, the staff went above and beyond to help me get the perfect van at a price I could afford. They were sensitive to some special needs I had, (yes, a sensitive car dealership) and worked as a team to make everything work out for me and my mom. They were informative (but I expect informative) and accomodating (beyond what I expected.) Thank you David Barth, Dan Mosher, and Melissa Kenyon. More
Customer that had complaints but that were handled perfectly I wrote a negative review earlier, expecting no response at all. Just in a frame of mind to complain about the Chrysler/Jeep policy of no spare tire i I wrote a negative review earlier, expecting no response at all. Just in a frame of mind to complain about the Chrysler/Jeep policy of no spare tire in the Renegade Sport Model. Also was told at the time of purchase that no floor mats were available for the Renegade. Call me old fashioned, but I've never bought a car that had no spare tire or floor mats. Well, I got a personal phone call from the Owner Mr. Douglas. Very professional in explaining Jeeps policy on spare tire and was surprised that no floor mats were available when I leased my car. Offered to give me new mats, the new weather guard ones to show they do care about the customer. And NOW I feel that they do. In this time of businesses not making things right....these guys have it right! Thanks again for making amends and for caring about the customer. More