Douglas Jeep Chrysler Dodge Ram

Overall a good experience. Some terms needed restating to be understood. Was not pleased when the suggestion was that I should write check for amount not in my account prior to Some terms needed restating to be understood. Was not pleased when the suggestion was that I should write check for amount not in my account prior to closing with the words " we'll hold the check". (Poor personal and professional practice!) Vehicle looked terrific on delivery. Paperwork handled with minimum of fuss. More

Excellent Service I don't always take the time to talk about excellent service because I think it is what we expect, but I have to say that all of my expectations were I don't always take the time to talk about excellent service because I think it is what we expect, but I have to say that all of my expectations were exceeded by Tim in service. Absolutely couldn't be more pleased... More

Wonderful new jeep experience David Barth was really enjoyable, knowledgeable, non-threatening and a straight shooter, Would recommend him and the dealership to everyone. Dave made David Barth was really enjoyable, knowledgeable, non-threatening and a straight shooter, Would recommend him and the dealership to everyone. Dave made the whole experience very easy. More

USED VEHICLE PURCHASE RECENTLY PURCHASED A USED VEHICLE, GRAND CARAVAN. TOM FIELDS, THE SALESMAN WAS KNOWLEGABLE, VERY POLITE AND PROVIDED EVERYTHING I NEEDED TO MAKE THIS RECENTLY PURCHASED A USED VEHICLE, GRAND CARAVAN. TOM FIELDS, THE SALESMAN WAS KNOWLEGABLE, VERY POLITE AND PROVIDED EVERYTHING I NEEDED TO MAKE THIS PURCHASE A VERY PLEASENT EXPERIENCE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE INTERESTED IN BUYING ONE OF THEIR VEHICLES. ANOTHER SALESMAN BY THE NAME OF BRIAN ALSO PROVIDED ASSISTANCE WITHOUT HESITATION, EVEN THOUGH IT WAS NOT HIS SALE. TOM, THANKS FOR YOUR ASSISTANCE, GOOD LUCK TO YOU & DOUGLASS DODGE.......THANKS...jth More

Great Service Nothing but world class service. Tim is always professional and delivers what he promises. I drive the extra distance because of the service I receive Nothing but world class service. Tim is always professional and delivers what he promises. I drive the extra distance because of the service I receive. More

Leasing experance [Craig]This is the second Jeep that we have leased from Craig.He was very professional ,answered all our concerns and helped us thru the process nicel [Craig]This is the second Jeep that we have leased from Craig.He was very professional ,answered all our concerns and helped us thru the process nicely.Would highly recommend the dealership and Craig for purchasing or leasing any of their products. Connie & Gary Dowrey More

Super Pleased with Purchase of used car Previously went to 3 Ford Dealers and they could not accomplish what Douglas Jeep Chrysler Dodge Ram was able to do for me. Zach Smith listened to me Previously went to 3 Ford Dealers and they could not accomplish what Douglas Jeep Chrysler Dodge Ram was able to do for me. Zach Smith listened to me and got his team to get results on my behalf. I felt they took ownership and treated me like a family member. I am super pleased! I got the car I wanted, the lowest rate, and a super price. My goal was to trade out of my purchased New 2013 Ford SUV and downgrade to a more fuel efficient sporty smaller car. I did not want to purchase a new car again and suffer the depreciation but that's what all the Ford dealers wanted me to do. Since I had previously inquired about the used Ford vehicles on the lot, I was made aware via email when the price dropped on the unit I had inquired on. Zach Smith understood what I wanted to do and made it happen. I will recommend him to all my family, friends and customers. I would say they went above and beyond for me and exceeded my expectations. It was a fantastic experience with a happy ending! More

Met Our Deadline During the Memorial Day weekend we purchased a Jeep Wrangler for our daughter who was visiting from Virginia..We chose Douglas because 1 month before During the Memorial Day weekend we purchased a Jeep Wrangler for our daughter who was visiting from Virginia..We chose Douglas because 1 month before we had a positive experience with Tom Field with our purchase of a used vehicle. At the time of purchase, a white Wrangler hardtop was located but became unavailable due to another customer had put a deposit on that Jeep. Our sales person Tom Field, found the right model and color in Tampa. The dealership transported the Wrangler from Tampa late Friday evening and had the service dept.install our specifications early Saturday am..This allowed our daughter to have her car ready for her trip back to Virginia. Arrangements were made for transfer of license plates and paperwork for the Virgina DMV. The dealership came through in all of their departments for us. More

Tim Racco is the man we took our Charger in for a sensor issue, Tim Racco (as always) took great care of us and the car. Taking your car in for service is never convenien we took our Charger in for a sensor issue, Tim Racco (as always) took great care of us and the car. Taking your car in for service is never convenient or fun, but with the service and smile you get with Tim it sure makes it easier! My husband and I will only leave our Charger and Challenger with him to be serviced. More