Douglas Jeep Chrysler Dodge Ram

going the extra mile In April 2014 ,I had to replace my TIPS computer component at Douglas Jeep.Nine months later I received a recall notice from Chrysler for replacing th In April 2014 ,I had to replace my TIPS computer component at Douglas Jeep.Nine months later I received a recall notice from Chrysler for replacing this component.I searched my records for the bill and could not find it.I called Tim and asked if he could search his records and send me a copy to my Massachusetts address.Tim came through for me and sent the copy to me .Two months after sending the bill to Chrysler I had my reimbursement check.My thanks to Tim for going the extra mile for me. More

Thank you Don Glen Wanted to thank and recommend Service Manager Don Glen and his service staff. Had an air conditioning problem with my Jeep Commander. Did not have a Wanted to thank and recommend Service Manager Don Glen and his service staff. Had an air conditioning problem with my Jeep Commander. Did not have a lot of time before heading home from Florida to Ohio when this happened. Mr. Glen got our Jeep into service and out fixed before the estimated date plus found 2 other issues that were taken care of. My spouse and I would strongly recommend seeing Don at Douglas Jeep for professional and courteous service way above and beyond the normal at other dealers. More

Purcase of my jeep I just purchased a jeep wrangler, and Craig Nereim was my sales person. What a very good and professional job he did. Not only did he find me the best I just purchased a jeep wrangler, and Craig Nereim was my sales person. What a very good and professional job he did. Not only did he find me the best deal but was a pleasure to talk to. If I buy another vehicle in this area again, Douglas Jeep and Craig will be the first stop. Thanks guys...Jeff Caudill More

Easy Peasey! We had told them upfront what we were looking for: type of vehicle, how much we could spend, our requirements, etc. When we got there they had done We had told them upfront what we were looking for: type of vehicle, how much we could spend, our requirements, etc. When we got there they had done their homework and were ready for us. We got exactly what we were hoping to get....easy, but professional process. Very friendly atmosphere. More

What a awesome Jeep. Can't say enough about the way my car purchase went down! Fun and a enjoyable experience and would definitely buy here again. Brian Treder was a outst Can't say enough about the way my car purchase went down! Fun and a enjoyable experience and would definitely buy here again. Brian Treder was a outstanding sales person! More

Awesome Service!! I've been their customer for almost a decade. I have a 16 year old Jeep and an 18 year old Toyota and thanks to the wonderful service provided by Tim I've been their customer for almost a decade. I have a 16 year old Jeep and an 18 year old Toyota and thanks to the wonderful service provided by Tim Racco and his staff, they both remain dependable vehicles. I never break down unexpectedly on the side of the road like I had prior to finding these guys. Professional, Efficient, Friendly Service and Best of All: Affordable!! More

Best Experience Ever!!! I cannot say enough about this dealership! When I saw Tim's new truck I was like Wow! We talked about the 1500 and I knew I had to have it. After spea I cannot say enough about this dealership! When I saw Tim's new truck I was like Wow! We talked about the 1500 and I knew I had to have it. After speaking to Tim I spoke to Josh who ultimately put me in touch with Pete. From start to finish I was blown away with every person I came into contact with. I was expecting a hefty payment on a stripped down truck because I had some negative equity issues. This is when they blew me away again. I got a beautiful nicely equipped 1500 and $8 increase in my payment. This place takes care of the customer and does business the right way. No hidden costs or bait and switch on the vehicle. A truly wonderful and professional dealership! I could not be happier with all of them and my new 1500! Thank you again Tim, who set this all in motion for me, I probably wouldn't have this truck today without all of your input and suggestions and to Pete and Josh for putting together an awesome deal for me that blew away my expectations! You are all truly awesome!! More

4th Time Jeep Owner! This is our 4th Jeep purchase between NY and FL; we keep coming back for Jeeps for a reason! David Barth was very courteous and able to answer all of This is our 4th Jeep purchase between NY and FL; we keep coming back for Jeeps for a reason! David Barth was very courteous and able to answer all of our questions; we felt he negotiated the best deal he could. Overall, a very nice experience with David and Douglas Jeep! My husband says we've never ever bought a new or used vehicle without a full tank of gas (this one came with 1/2 tank)...no fault of Davids, but something for the dealership to think about! More

Another great experience again! Purchased our fifth wrangler and sixth jeep overall from Craig Nereim. Always professional, knowledgeable and awesome price. Thanks for another awesom Purchased our fifth wrangler and sixth jeep overall from Craig Nereim. Always professional, knowledgeable and awesome price. Thanks for another awesome vehicle and easy transaction. More

So good I bought another! Last week I purchased a new Wrangler Unlimited for my wife. The review is a couple days back. It was such a great experience, and the new Wrangler i Last week I purchased a new Wrangler Unlimited for my wife. The review is a couple days back. It was such a great experience, and the new Wrangler is such a great quality/fun vehicle I had to put them to the test again. This time a tough trade due to trade value vs payoff. David was just as helpful if not more so the second time around. Thanks to buying one a week ago, he and Todd really worked a great deal to get me into the Jeep I've wanted for 3 years now. I honestly can't say enough about what a pleasant car buying experience these guys have put together for me. I've made purchases in the past where the experience has been excruciating. To combine very fair pricing, easy negotiating, helpful service and then top it off with amazing finance help from Tim makes what can be a stressful day nothing but a pleasure. I was even up against the clock and Tim still pulled through, going above and beyond to get me the best possible rate/term to meet my needs. His expertise and knowledge combined with sincere interest in meeting my purchase goals were the icing on the cake. Thank you David, Tim and Todd. And for any who have stuck around this long in the review, I 100% recommend this team of guys and Douglas Jeep. I'll be referring all my family and friends here! More