Douglas Jeep Chrysler Dodge Ram

Outstanding!!! My family has been purchasing vehicles from Douglas for years and Pete has always been wonderful to work with. Purchasing a 2015 Jeep Cherokee could n My family has been purchasing vehicles from Douglas for years and Pete has always been wonderful to work with. Purchasing a 2015 Jeep Cherokee could not have gone smoother thanks to Pete and Tim. Pete, once again I can't thank you enough for all the help. More

Jeep Cherokee Purchase My wife and I as previous jeep owners visited Douglas Jeep to replace a 2004 vehicle. We were greeted by David Barth. David worked with us to present My wife and I as previous jeep owners visited Douglas Jeep to replace a 2004 vehicle. We were greeted by David Barth. David worked with us to present the various jeep models and to determine our specific vehicle needs and desires. He presented the various models and equipment option packages available in a no pressure sales approach. Following the establishment of a trade value for our existing vehicle, very fair, in our opinion, we test drove a vehicle model which we ultimately purchased via an amicable negotiation process. Bottom line, for the vehicle purchase and a first time dealing with Douglas Jeep, we found it to be a good experience. David Barth was very professional, informative and helpful without any sales pressure. Overall, we are satisfied and recommend Douglas Jeep if you are seeking a new vehicle and David Barth as a sales representative. More

Outstanding Experience!!! Had a great experience this past weekend at Douglas Jeep thanks to Pete McIvers, Bert, & Greg. Picked up a 2015 Jeep Cherokee and all went smoothly. Had a great experience this past weekend at Douglas Jeep thanks to Pete McIvers, Bert, & Greg. Picked up a 2015 Jeep Cherokee and all went smoothly. I can't thank them enough for the courteous and friendly service and for the excellent deal. You guys are great!!! Pete, you're the best!!! Many thanks. Joe Barbetta More

Great experience Pete and Tim were professional at all times. I received great service and I'm extremely happy with my purchase. I will recommend them to all. Thanks Pete and Tim were professional at all times. I received great service and I'm extremely happy with my purchase. I will recommend them to all. Thanks again. More

Great Experience Waited for the release of the 2015 Jeep Renegade and purchased vehicle within ten minutes of entering the dealership.. My salesman David Barth was awe Waited for the release of the 2015 Jeep Renegade and purchased vehicle within ten minutes of entering the dealership.. My salesman David Barth was awesome!! Went to quite a few other dealerships and came out stressed and feeling pressured. Great experience would recommend Douglas Jeep. More

Outstanding Dealership! Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40 Let me start by saying due to years of 85k miles a year commuting driving, I'll save embarrassment and just say I've purchased a lot of cars. Over 40. A very close friend is the finance manager at another great dealership in Atlanta, Ga. So I am intimately familiar with car buying, and we'll informed on both sides of the process. Douglas Jeep was flawless from the start. David Barth gave me room to roam before greeting me, was not the least bit over aggressive, and at the same time right there with answers and assistance for everything I could come up with. As for negotiating purchase price, again A+. As everyone should, I looked for any possible discount. Let them know I was a veteran from first gulf war. Although a veteran, my service didn't meet the criteria for the discount. Instead of simply being told it couldn't effect price, I received a sincere thank you for my service from both the manager Todd, and my salesman. Class all the way. With very minimal back and forth we quickly reached my educated target figure, which surprised me. Due to finding the right car at the right price a couple weeks before I was really ready, I thought I'd still lose out. Nope! They held the Jeep I wanted with a very fair deposit. Of course my guard was up figuring that they would try to make up for it on the finance side. Again I was pleasantly surprised. My initial payment quoted was higher than I knew my credit should qualify for, so I gave them my fair target #. Tim in finance hit it right on the money first time. Than went above and beyond when I showed interest in a possible extended warranty and got my interest rate reduced further with the bank making it to good of a deal to pass up. Sorry so long a review, but it was as good a car buying experience as you could hope for. It deserved the full report. More

Under pressure The pressure started during the phone call I made. I was told the Jeep would not last long at that price. During the test drive "what do we have to do The pressure started during the phone call I made. I was told the Jeep would not last long at that price. During the test drive "what do we have to do to get your business" basically! Bert was also as knowlegable as he should have been about the equipment on the vehicle (and we talked about that & he agreed). Then the negotiations started that got me really nowhere so I'm not sure why I was asked "what do we have to do to get your business. Once the figure was arrived at I met Michelle in finance who is not listed on your employees And we went through the finance/warranty pressure. It was up to me to finance so Douglas Jeep could get the corporate sales numbers for the end of the month (more money from corporate for reaching a goal). That's all I needed to hear more pressure. The final interest 2pts. higher than what she thought. And then the xtended service contract warranty pressure. During that I was wondering if I was getting a reliable vehicle. I guess it's as reliable as the service contract. I know selling this is also part of Michelle's income but unlike most people buying a car today I didn't want to finance, I have a budget and I only have so much money. When picking up the Jeep (of which now I had reservations) I met Tim Racco who also started on the service contract spiel. I asked him "am I not buying a good vehicle" ? His answer was cars have computers and computers fail & cost a lot of money to replace ! More pressure !!!! The people at Douglas are nice people but that doesn't change the fact that even though these folks are trying to change the dealer image & process it hasn't happened in my case. I have spent about 30yrs. mostly with car dealerships in parts & service so I'm not unfamiliar with the environment. My experience goes back to Kaiser Jeep, AMC Jeep & Chrysler Jeep plus numerous others. This is also my very 1st NEW car. Was it the experience I had hoped it would be ? Unfortunately not as I wonder when my sign of trouble will be. The other question I have is should I sell my 2001 Chev Astro van with 236,000 miles on it as I know it will get me to Alaska again this spring. Or should I keep it around for awhile. Too much pressure!!!!! I didn't mark as to whether or not I would make a referral to Douglas Jeep. Reason is I would tell about my experience and let decide for themselves... More

Positively unbelievable Experience...still shaking my head From the time I pulled into the parking lot until the time I left in my new Grand Cherokee, my experience with Douglas Jeep Chrysler was unbelievable. From the time I pulled into the parking lot until the time I left in my new Grand Cherokee, my experience with Douglas Jeep Chrysler was unbelievable. I was greeted by David Franklin. I told him what I was looking for and he took it from there. I pretty much could have test driven the vehicle I wanted, given my personal information to him, left for a half hour and returned to only sign the documents. I received the best deal out of the gate, far exceeding deals presented by others dealerships. I visited every Jeep dealership from New Port Richey down to Venice Florida only finding extreme frustration and disappointment.....until I arrived at Douglas Jeep. My experience with them has renewed my faith that an honest, fair and straight to the point dealership does exist. I even went to the extreme of going back to the dealer nearest my home and telling them about my experience(in a public arena). Other dealerships should take a long hard look at Douglas' best practices and learn from them. After 22 years of buying vehicles, boats, ect I finally feel like I was treated with respect and honesty. More

Out of State buyer done right Brian T and the team at Douglas Jeep did a great job and made my purchase from Georgia easy. The car was exactly as advertised, and I got a fantastic Brian T and the team at Douglas Jeep did a great job and made my purchase from Georgia easy. The car was exactly as advertised, and I got a fantastic price. More

The service was great! I had never been to Douglas Jeep, but what a great experience. It started with my salesman David Barth. It was a chilly morning and he was very help I had never been to Douglas Jeep, but what a great experience. It started with my salesman David Barth. It was a chilly morning and he was very helpful taking me Jeep to Jeep telling me all about each one. I was told by many people for me not to go with out a man, as they "all" take advatage of women. So NOT the case here. He was very friendly as the rest of the staff at Douglas, including Tim Young in finance. I also met many friendly customers who have purchased from them for years and told me many things about my Wrangler and all that is offered from Douglas. I called and spoke to General Manager Greg Douglas, and he had my questioned answered and had me connected to the person who could help with in a half an hours time. I am so happy with my purchase and have already told many friends and coworkers to reccomend Doulas Jeep to anyone. More