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Douglas Volkswagen
Summit, NJ
1,625 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people.
We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will.
We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 16, 2026
My car was at the dealership for two weeks due to them
being unable to get a replacement part. Was unable to get a loaner car for 3 days. Car was returned to me unwashed/not cleaned.
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by james@trollo.io
Verified Customer
Verified Customer
Employees Worked With
September 15, 2026
This was not the best experience for me at Douglas, where
I have been a customer for many years. My car needed a new fuel pump. I really needed a loaner, but there were none available. The process took longe
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by naomigelfand
Verified Customer
Verified Customer
September 13, 2026
I love Douglas Volkswagen - Summit!
My experience from the initial sale through to the latest service department work I had scheduled. I love that Brian was assigned as “my guy”. He’s a
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by Mzsandra
Verified Customer
Verified Customer
Dealership Inventory (316 Vehicles)
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