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Douglas Volkswagen
Summit, NJ
1,561 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people.
We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will.
We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 08, 2026
August 07, 2026
Brian Ardente is the most wonderful, kind, professional,
intelligent, brilliant, knowledgeable representative I have ever worked with and I am a 76 year old woman who has worked with many people! He deserve
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by Kjvon
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
Celia the receptionist is unbelievably kind, lovely, professional, and wonderful!
August 07, 2026
Brian is the best.
But the way VW charge on your least service is ridiculous. You need fix that. You suck on that end.
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by JCOVENEY
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (326 Vehicles)
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