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Douglas Volkswagen

Summit, NJ

5.0
1,460 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,460 reviews

April 18, 2024

As a first time car buyer/leaser, I really had no idea how the process worked. I knew what I wanted in my next car and a little bit of an idea of what make I wanted. Dave really helped me through the proc More

by Laurcorrigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
April 13, 2024

Nick Malango was a complete professional. After a long day of shopping for a car with my daughter, Nicks humble and engaging approach was an immeadiate improvement on the day. He was hones More

by Eric
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Apr 16, 2024 -

Douglas Volkswagen responded

We are very happy to have provided you with such a positive experience! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2024

Vlad is exceptional! This is at least my fourth lease with him. Always a pleasant experience. More

by maureencarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad - Sales
Apr 09, 2024 -

Douglas Volkswagen responded

We love getting reviews like these! Thank you for taking your time to leave it to share with your community.

April 03, 2024

All representatives were welcoming when I arrived. They ensured someone was servicing me & showed great hospitality. More

by Mr. Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Apr 09, 2024 -

Douglas Volkswagen responded

Thank you for taking the time to let us know how we did. We look forward to your next visit! Take care!

March 23, 2024

Danny, proactively and of his own initiative, cautioned me that my maintenace could take a few hours to complete and helped me decide to leave my vehicle and get shuttle service to and from Douglas. That More

by p2cit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
Apr 02, 2024 -

Douglas Volkswagen responded

Thank you again for taking the time to let us know how your recent service visit went. We hope you have a great day! Thank you for your Business.

March 22, 2024

great service very helpful would recommend to family and friends. time efficient and worked within my budget. More

by frankieb718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vlad, Russ Arons
Mar 27, 2024 -

Douglas Volkswagen responded

Hi frankieb718, thank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

March 07, 2024

Everyone is so polite and courteous They really try to help to get to the bottom of the problem. More

by ktleyed
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Mar 11, 2024 -

Douglas Volkswagen responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback.

February 19, 2024

I had such a great experience buying my first car on my own with Dave S at Douglas VW. I met him about a month before when I was still looking at different options, but after searching around, I knew that More

by Holly A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Feb 23, 2024 -

Douglas Volkswagen responded

Thank you Holly for the kind words. We appreciate you taking the time to leave us such a great review, and I will pass along the comments to our staff. I would also like to thank you for putting your trust in Douglas Volkswagen. Please feel free to reach out if you need anything. We look forward to seeing you again.

January 29, 2024

My experience at Douglas Volkswagen was great! Dave Suchocki assisted me throughout the entire process. He was very informative, which helped me greatly in me making my decision on my 2024 Taos. T More

by Jessica R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 29, 2024 -

Douglas Volkswagen responded

Thank you, Jessica, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Douglas Volkswagen are glad to have you as a customer.

January 07, 2024

Excellent service. Speedy but great work, and they had a complimentary car to take me back to work and pick me up when the car was ready. 5 stars! More

by j.ruszkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 15, 2024 -

Douglas Volkswagen responded

We're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this feedback about your recent visit. Take care!

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