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Douglass Nissan of Waco

Waco, TX

5.0
355 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 355 reviews

May 19, 2025

The salesman , Chad, and everyone else involved in our purchase was friendly and helpful. No high pressure tactics , they listened and sincerely wanted to earn our business. That has continued with our vi More

by norge8993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
May 23, 2025 -

Douglass Nissan of Waco responded

David, Thank you very much for taking the time to leave us a review and for your business. I am glad to see that Chad and the team took great care of you. If we can assist in any way please do not hesitate to reach out. Britton Douglas General Manager

May 19, 2025

I highly recommend, no pressure, great service, and personable sales representatives. Chad is excellent and got me into the car I wanted with little hassle. More

by bobenhaus80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
May 23, 2025 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave us a review and for recommending us to others. We truly appreciate your business and please let us know if there is anything we can do to assist. Britton Douglass General Manager

May 19, 2025

They were very helpful and friendly. Would buy from again. My fourth car from Douglas Nissan. More

by dpowell2120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
May 23, 2025 -

Douglass Nissan of Waco responded

Thank you very much for your repeat business and for taking the time to tell others about your experience with us. We truly appreciate your business and hope to have the opportunity to assist again in the future! Britton Douglass General Manager

April 29, 2025

Hi, this is María I own 2025 Nissan kicks and I’m really enjoying it. I love the service that I received. Chad is awesome person very friendly loving person. If I had a chance, I will go back to Nissan. More

by emmagutierrez417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad West
May 01, 2025 -

Douglass Nissan of Waco responded

Maria, So glad to hear that you love your 2025 Kicks! They are fantastic vehicles and I hope that you continue to love it for years to come! We appreciate you shopping with us and please let us know if you need anything at all! Britton Douglass General Manager

April 29, 2025

Awesome staff … Chad West was our salesman and has become our friend for life.. We have bought two vehicles from him in the last year, and will return as the need arises! More

by tommy_parrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
May 02, 2025 -

Douglass Nissan of Waco responded

Mr. Parrish, Thanks for the wonderful review and the nice note about Chad. Glad you had a great experience with us at Douglass Nissan and we hope to continue to earn your trust and business in the future. Britton Douglass General Manager

April 29, 2025

Hands down the best car buying experience I’ve ever had! Chad and his team were top notch! More

by Jattebery5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Ellis, Chad West
May 01, 2025 -

Douglass Nissan of Waco responded

Thank you for the stars and the kind note! I am glad that Bo and Chad took great care of you and we appreciate that you came to Douglass Nissan of Waco to shop for vehicles! Britton Douglass General Manager

April 29, 2025

By far the most relaxing car buying experience that I have ever had in all my previous experiences. More

by daddy970004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Ellis, Chad West
May 01, 2025 -

Douglass Nissan of Waco responded

Glad to hear that all went well! We do our best to make the experience fun instead of stressful and I am glad that we found the right vehicle for you! Britton Douglass General Manager

April 28, 2025

I recently had an excellent car buying experience. From the moment I walked into the dealership, I felt welcomed and valued as a customer. The staff was friendly and knowledgeable, ready to assist wit More

by Tessa McCain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
May 01, 2025 -

Douglass Nissan of Waco responded

Tessa, Thank you for the thoughtful and detailed review of your experience. I am glad that Chad took great care of you and we hope you love your new vehicle! Britton Douglass General Manager

April 28, 2025

Chad West will take care of you at Douglas Nissan, he is great and very knowledgeable of the inventory. Every employee that I dealt with was so nice!!!! Will definitely work with them again in the future!!! More

by Sweetdaysi81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance guy!!!! Can’t remember his name, Chad West
May 01, 2025 -

Douglass Nissan of Waco responded

Glad to hear that Chad and either Bo or Robert in finance took great care of you! We truly appreciate the business and hope to be able to assist in the future. Britton Douglass General Manager

April 08, 2025

Chad West was great to work with! He handled the car buying process professionally and made everything smooth for me. Great guy highly recommend him. More

by Armando G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 18, 2025 -

Douglass Nissan of Waco responded

Glad that Chad took great care of you and thank you for shopping at Home of the Nice Guys! Britton Douglass General Manager

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