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Douglass Nissan of Waco

Waco, TX

Overview
Reviews
Vehicles
5.0
424 Reviews
Call Dealership (254) 776-8016
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5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 424 reviews

May 29, 2026

Douglass Nissan of Waco is where I have gone to time and time again for my vehicle purchases. Chad is our salesman and is one of a kind. We appreciate is upfront nature and realistic approach. Thank you, More

by ashleyawheeler14
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Jun 02, 2026 -

Douglass Nissan of Waco responded

Thank you for the great review! We are thrilled to have you as a valued customer and we couldn't agree more - Chad is truly one of a kind. We are grateful for your continued loyalty and we look forward to helping you with all of your future vehicle purchases. Thank you for choosing Douglass Nissan of Waco!

May 28, 2026

Great customer service & quick turnaround time for repairs & maintenance. They followed up as well. Outstanding! More

by Lindasal4520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Report | Print
May 30, 2026 -

Douglass Nissan of Waco responded

We are thrilled to hear that you had a positive experience with our customer service and turnaround time! Thank you for choosing us for your repairs and maintenance needs. We hope to continue providing outstanding service for all your future needs! #CustomerFirst #SatisfiedCustomers

May 27, 2026

This dealership is the best. They are very helpful and courteous. Chad is my go to guy. He always gets me in the car I choose. More

by crystaluptmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 30, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that Chad was able to help you find the perfect car. We look forward to seeing you again in the future!

May 27, 2026

I have purchased a dozen vehicles, literally, from Douglass Nissan and more specifically Chad West. He is truly a man of integrity and the reason I still purchase my cars from Douglass Nissan even th More

by Tracee Metcalf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 30, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words and for being a loyal customer, we appreciate your trust in our dealership and our salesperson, Chad. We strive to provide exceptional service and are grateful for the opportunity to assist with your car buying needs. Thank you for choosing Douglass Nissan!

May 01, 2026

They were very patient and answered all my questions. Got me the best deal on my new car More

by perlareynoso13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you so much for your feedback! Our team takes pride in providing excellent customer service and we're thrilled to hear we were able to get you the best deal on your new car. We appreciate your business and hope to see you again soon!

May 01, 2026

Buying a new car can be stressful, but it wasn’t at this dealership. There were no mind games, and Chad was very knowledgeable and helpful! We love our MURANO❤️ More

by Terrible Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for choosing our dealership for your car purchase! We're so glad to hear that Chad made the process stress-free and enjoyable for you. We hope you continue to love your MURANO and we look forward to serving you again in the future. ❤️️

May 01, 2026

Very helpful, clean and officiant! Chadd did a great job in finding the vehicle we wanted in the price range we could afford to comfortably pay. More

by brian.mckamie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Jeff Payne, Chad West, Randy Glass
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you so much for your positive review! We're thrilled to hear that we were able to find you the perfect vehicle at a price that works for you. Our team at [business name] takes pride in being helpful, clean, and efficient, and we're glad that it showed during your experience with us. We appreciate your business and look forward to continue providing top-notch service to you in the future.

April 30, 2026

Absolutely best service & friendliest sales staff, any where around central Texas area, especially Chad West. More

by sewiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team, especially Chad. It's our goal to provide top-notch service and friendliness to all of our customers. Thank you for choosing us!

April 29, 2026

Chad was most helpful in finding the exact car I wanted. He also got us the best deal. More

by Lydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Chad was able to help you find your dream car and secure the best deal. We truly value your business and hope to work with you again in the future. #CustomerSatisfaction

April 29, 2026

Chad was GREAT, took excellent care of me. I highly recommend Chad at Douglas Nissan More

by Dwayne1142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words and recommendation! We are so glad to hear that Chad provided you with exceptional care. We will make sure to share your feedback with him. We appreciate your business!

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