Back

Douglass Nissan of Waco

Waco, TX

5.0
359 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

Directions

By Type

Showing 359 reviews

April 29, 2025

Awesome staff … Chad West was our salesman and has become our friend for life.. We have bought two vehicles from him in the last year, and will return as the need arises! More

by tommy_parrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
May 02, 2025 -

Douglass Nissan of Waco responded

Mr. Parrish, Thanks for the wonderful review and the nice note about Chad. Glad you had a great experience with us at Douglass Nissan and we hope to continue to earn your trust and business in the future. Britton Douglass General Manager

April 28, 2025

Chad West will take care of you at Douglas Nissan, he is great and very knowledgeable of the inventory. Every employee that I dealt with was so nice!!!! Will definitely work with them again in the future!!! More

by Sweetdaysi81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance guy!!!! Can’t remember his name, Chad West
May 01, 2025 -

Douglass Nissan of Waco responded

Glad to hear that Chad and either Bo or Robert in finance took great care of you! We truly appreciate the business and hope to be able to assist in the future. Britton Douglass General Manager

April 28, 2025

I recently had an excellent car buying experience. From the moment I walked into the dealership, I felt welcomed and valued as a customer. The staff was friendly and knowledgeable, ready to assist wit More

by Tessa McCain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
May 01, 2025 -

Douglass Nissan of Waco responded

Tessa, Thank you for the thoughtful and detailed review of your experience. I am glad that Chad took great care of you and we hope you love your new vehicle! Britton Douglass General Manager

April 08, 2025

Chad West was great to work with! He handled the car buying process professionally and made everything smooth for me. Great guy highly recommend him. More

by Armando G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 18, 2025 -

Douglass Nissan of Waco responded

Glad that Chad took great care of you and thank you for shopping at Home of the Nice Guys! Britton Douglass General Manager

March 29, 2025

Sales representatives Chad West was most helpful in making my decision to buy my truck More

by bfields92824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 04, 2025 -

Douglass Nissan of Waco responded

Thank you for the very kind review of Chad and Douglass Nissan! We appreciate your business and hope to be of assistance in the future! Britton Douglass General Manager

March 27, 2025

The dealer is always clean. Everything is always in order. Every time we go our salesman Chad West always treats us with the upmost respect! Never pressures us into a vehicle th More

by ebotello83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 30, 2025 -

Douglass Nissan of Waco responded

On behalf of Chad West and the entire team at Douglass Nissan, thank you very much for the review! I am glad to see that you had and continue to have a great experience with us and we appreciate your business. Britton Douglass General Manager

March 06, 2025

I was never pressured or lied to and shown vehicles I wanted to see. In my price range. When they said they were going to do something to a car, they kept their word. Even after the sale when a couple of More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Richardson, Chad West
Mar 09, 2025 -

Douglass Nissan of Waco responded

Matt, Thank you very much for the wonderful review. That is why we are Home of the Nice Guys! It is important to us that you get the vehicle that YOU want. We appreciate your business and I hope we have the opportunity to earn your business in the future. Britton Douglass General Manager

February 28, 2025

Best car buying experience I've ever had test drove 3 different cars and was still out of dealership in less than 2 hours would deal with them again in a heartbeat More

by shushajo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Mar 04, 2025 -

Douglass Nissan of Waco responded

Thank you very much for the review and for shopping with us! We appreciate the business and we hope you love your new vehicle! Britton Douglass General Manager

February 26, 2025

The staff is very friendly and supportive. It’s clean and organized. I definitely recommend Chad West. More

by mwarnick0721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Mar 02, 2025 -

Douglass Nissan of Waco responded

Thank you very much for the kind review of our dealership and of Chad. We appreciate your business and thanks for shopping at Home of the Nice Guys! Britton Douglass General Manager

February 24, 2025

Best Nissan dealership around! Fair prices and great guys to work with. Always great in the service department as well. More

by keith4y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 28, 2025 -

Douglass Nissan of Waco responded

Keith4y, Thank you! Glad both sales and service have treated you well. We truly appreciate the stars and look forward to serving your automotive needs in the future! Britton Douglass General Manager Home of the Nice Guys!

2
...