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Douglass Nissan of Waco

Waco, TX

Overview
Reviews
Vehicles
5.0
429 Reviews
Call Dealership (254) 776-8016
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5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 429 reviews

May 01, 2026

Buying a new car can be stressful, but it wasn’t at this dealership. There were no mind games, and Chad was very knowledgeable and helpful! We love our MURANO❤️ More

by Terrible Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for choosing our dealership for your car purchase! We're so glad to hear that Chad made the process stress-free and enjoyable for you. We hope you continue to love your MURANO and we look forward to serving you again in the future. ❤️️

May 01, 2026

Very helpful, clean and officiant! Chadd did a great job in finding the vehicle we wanted in the price range we could afford to comfortably pay. More

by brian.mckamie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Jeff Payne, Chad West, Randy Glass
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you so much for your positive review! We're thrilled to hear that we were able to find you the perfect vehicle at a price that works for you. Our team at [business name] takes pride in being helpful, clean, and efficient, and we're glad that it showed during your experience with us. We appreciate your business and look forward to continue providing top-notch service to you in the future.

April 30, 2026

Absolutely best service & friendliest sales staff, any where around central Texas area, especially Chad West. More

by sewiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team, especially Chad. It's our goal to provide top-notch service and friendliness to all of our customers. Thank you for choosing us!

April 29, 2026

Chad was most helpful in finding the exact car I wanted. He also got us the best deal. More

by Lydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Chad was able to help you find your dream car and secure the best deal. We truly value your business and hope to work with you again in the future. #CustomerSatisfaction

April 29, 2026

Chad was GREAT, took excellent care of me. I highly recommend Chad at Douglas Nissan More

by Dwayne1142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for your kind words and recommendation! We are so glad to hear that Chad provided you with exceptional care. We will make sure to share your feedback with him. We appreciate your business!

April 28, 2026

I have bought 10 vehicles here. Every experience has been wonderful. Chad West is awesome! More

by Dlyngoodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for your continued loyalty and support! We are thrilled to have provided wonderful experiences and we will be sure to pass on your kind words to Chad West. See you on your next visit!

April 28, 2026

Douglass Nissan in Waco has the perfect slogan. Home of the Nice Guys. You couldn’t ask for more friendly service. From the salesman to the office personnel. I am a customer for life!!!! More

by tamiherrington1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for the positive feedback! We strive to provide friendly and exceptional service to all of our customers. We're so glad to have you as a customer for life! #NiceGuys #CustomerSatisfaction

April 28, 2026

The process was so easy and they made me feel comfortable and excited to get my new vehicle. Shout out to Chad who made this one of the best buying experiences. More

by lc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 18, 2026 -

Douglass Nissan of Waco responded

Thank you for the kind words! We are thrilled to hear that your car buying experience with us was enjoyable and stress-free. It's our goal to make every customer feel comfortable and excited about their new vehicle. We'll be sure to pass along your compliments to Chad. Congratulations on your new car and thank you for choosing us! 🚗🎉 #bestbuyingexperience #customersatisfaction

April 27, 2026

Second new car I bought from Chad. Chad’s a very honest person and knowledgeable More

by Mardaraley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
May 25, 2026 -

Douglass Nissan of Waco responded

"Thank you for your loyal support and kind words! It was a pleasure helping you find your second car, and I'm grateful for the trust you've placed in me. Enjoy your new ride!" #HappyCustomers #HonestyAndKnowledge

April 21, 2026

Jim Drummond was the best! He worked with me to do as much as possible before I went to dealership since I’m a disabled veteran. That is very significant to me. He is not uptig More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Drummond
Report | Print
Apr 24, 2026 -

Douglass Nissan of Waco responded

Thank you so much for sharing your positive experience with Jim Drummond! We're thrilled to hear that he was able to provide exceptional service and prioritize your needs as a disabled veteran. We value your recommendation and look forward to providing the same level of care to any referrals you send our way. Our team is dedicated to making car buying a stress-free and enjoyable process. Thank you for choosing us!

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