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Douglass Nissan of Waco

Waco, TX

4.9
295 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 295 reviews

February 29, 2024

Any business is about the employees and I was always greeted when entering the doors of Douglass Nissan .I trust Nissan autos to be reliable ,my next ride will be purchased here . More

by davidneedham66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 03, 2024 -

Douglass Nissan of Waco responded

David, Thank you very much for the review and the nice note regarding your experience at Douglass Nissan. We always try and live up to our name "Home of the Nice Guys!". We truly appreciate your business and hope that you love your vehicle! Britton Douglass General Manager

January 30, 2024

The staff is professional, knowledgeable, friendly and respectful. The financing is easy. I have bought 3 Rogues through them and I have loved each one. The service is the very best all around. More

by rosiewilley60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad West
Jan 31, 2024 -

Douglass Nissan of Waco responded

Wow! Thank you very much for the review and I am thrilled to see that you are happy with our services! If you need anything at all please don't hesitate to contact us if you need anything at all. Britton Douglass General Manager

January 30, 2024

I appreciated the no pressure tactics at Douglass Nissan. My sales person Chad was letting me make all the decisions about the vehicle I test drove without pressuring me to buy. More

by wilburjr22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 01, 2024 -

Douglass Nissan of Waco responded

Thank you very much for the review letting both us and others know how we did during the process. At Douglass, our goal is to provide information and no-pressure sales to ensure that we match our customers with the vehicle that they WANT to purchase. I am glad to see that Chad took great care of you and we lived up to our "Home of the Nice Guy's" reputation. Thank you for your business! Britton Douglass General Manager Douglass Nissan of Waco

December 31, 2023

I had a wonderful experience at the Douglass Nissan of Waco dealership. The service could not have been better, and I appreciated the welcoming environment more than I can say. More

by aph2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Jan 03, 2024 -

Douglass Nissan of Waco responded

Very glad to hear and thank you very much for your business! Please let us know if there is anything we can do to continue to support you and your vehicle! Britton Douglass General Manager 254-297-6002 bdouglass@douglassag.com

December 29, 2023

Chad West is my go-to guy. He is always professional, informative and takes his time with me. The service department is great. Takes care of everything and has a great waiti More

by Hubedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 30, 2023 -

Douglass Nissan of Waco responded

Thank you very much for the review on both sales and service! We are constantly working to improve the all around experience at our dealership and am glad to see that we are on the right track. Please let us know how we can continue to assist with you vehicle! Britton Douglass General Manager

December 27, 2023

Very nice, very informative, very patient customer service team. I highly recommend this dealership for your new/used vehicle buying ..just all around great place More

by zenderess65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo, , Chad West
Dec 30, 2023 -

Douglass Nissan of Waco responded

Thank you very much for sharing your experience at our dealership. I am happy to see that we lived up to our "Home of the Nice Guys!" reputation. We appreciate your business and please let us know if there is anything we can do to assist throughout the life of your vehicle. Britton Douglass General Manager

December 27, 2023

Great sales experience, would highly recommend Chad as the sales associate of choice! Very knowledgeable and zero pressure!! More

by Jamesgau8401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 30, 2023 -

Douglass Nissan of Waco responded

Thank you very much for the review. We truly appreciate it and I am glad that Chad took great care of you! Britton Douglass General Manager

November 30, 2023

This was by far the greatest car buying experience I have ever had! My salesman was Chad West and he was phenomenal! I went in told him what I wanted, what I wanted to pay monthly and he made it happen! I More

by Nickyhaddock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 09, 2023 -

Douglass Nissan of Waco responded

Very glad to hear and thank you for the review. Chad is awesome and all of our nice guys are here to help throughout the life of your vehicle! Britton Douglass General Manager

November 29, 2023

The staff there are always friendly and tentative in making sure you are taken care of. Chad West is awesome. More

by kimsdevo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 02, 2023 -

Douglass Nissan of Waco responded

Thank you very much for the review and I am glad to see that Chad took great care of you. Thank you for shopping Douglass Nissan of Waco! Britton Douglass General Manager

November 29, 2023

Chad took the time to listen to our requests. He thoughtfully and carefully searched for the vehicles that would meet our needs. We have now purchased three vehicles from Douglas Nissan. With two More

by Shelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 02, 2023 -

Douglass Nissan of Waco responded

Thank you very much for letting us know how we did. I am happy to see that both the sales and service departments have taken good care of you. We appreciate your patronage and please let us know how we can continue to support! Britton Douglass General Manager Douglass Nissan of Waco

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