Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Douglass Nissan of Waco

Waco, TX

Overview
Reviews
5.0
359 Reviews
Call Dealership (254) 776-8016
View Awards

5605 Legend Lake Pkwy

Waco, TX

76712

Directions

By Type

Showing 359 reviews

November 25, 2024

They were really great and got me in the vehicle I wanted.. awesome customer service . Thank you More

by sabrinanb1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 01, 2024 -

Douglass Nissan of Waco responded

No, thank you! We appreciate the review! Thanks for visiting Home of the Nice Guys! Britton Douglass General Manager

November 25, 2024

Really easy to buy a car there. Salesmen were really friendly and helpful. Would buy again. More

by Webernt62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
Dec 01, 2024 -

Douglass Nissan of Waco responded

Thank you very much for the stars and the kind words! We hope we have the opportunity to service your vehicle and show you other new vehicles when ready! Britton Douglass General Manager

November 25, 2024

Great dealership, great service and follow-up. Easiest vehicle purchase I have ever made. Everyone especially Chad West were very knowledgeable More

by leslievicha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Dec 01, 2024 -

Douglass Nissan of Waco responded

Thank you very much for the review! Glad Chad took great care of you! Thank you for your business! Britton Douglass General Manager

October 22, 2024

Your dealership is great. Your salesman was very helpful and understanding without being pushy like other dealers I have dealt with. In fact he even allowed me to test drive t More

by Sevbiz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
October 18, 2024

Dealership was so accommodating in bringing a car from their sister dealership to where I live! Exceptional customer service and transparency! More

by stephaniem03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you very much! We pride ourselves on being transparent in the way we do business and truly being the "Home of the Nice Guys!" We appreciate your business and hope we have the opportunity to serve you again in the future! Britton Douglass General Manager

October 18, 2024

Best Nissan Dealership This Side of the Mississippi. Excellent Customer Service Without Pressure Salesman. Chad West is the Absolute Best! More

by Mary O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you very much! Great review and we appreciate the kind words! Thank you for your business! Britton Douglass General Manager

October 18, 2024

The team was straightforward and trustworthy. They made the process quick, easy, and painless. I left the dealership with zero buyers remorse and knew I was in good care with their follow ups. More

by olearyj444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you for the stars and for your business! We hope that you LOVE your new vehicle and please let us know if we can assist in any way. Britton Douglass General Manager

October 18, 2024

Chad West helped me select my 2024 Pathfinder. Was helpful and informative . I love my new Pathfinder. Has contacted me several times to make sure I didn’t have any quest and that I was pleased w More

by Ronda_Kruse
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Ms. Kruse, Thank you very much for the excellent review and for your business. I am glad that you LOVE your new Pathfinder and please let us know if you need anything at all. Britton Douglass General Manager Douglass Nissan of Waco

September 30, 2024

Everyone was very welcoming and wanted to help out with the best option for me! More

by lilicastillo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Jeff Payne, Chad West, Randy Glass
Report | Print
Oct 04, 2024 -

Douglass Nissan of Waco responded

Thank you very much for the stars! We truly appreciate your business and hope you love your new vehicle! Britton Douglass General Manager

September 27, 2024

Chad was awesome and still is! He listened to what I wanted and delivered the type of vehicle I desired and the financing to match. More

by kdefour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Report | Print
1
...
3
4
5
...
36