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Douglass Nissan of Waco

Waco, TX

Overview
Reviews
5.0
355 Reviews
Call Dealership (254) 776-8016
View Awards

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 355 reviews

October 18, 2024

Dealership was so accommodating in bringing a car from their sister dealership to where I live! Exceptional customer service and transparency! More

by stephaniem03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you very much! We pride ourselves on being transparent in the way we do business and truly being the "Home of the Nice Guys!" We appreciate your business and hope we have the opportunity to serve you again in the future! Britton Douglass General Manager

October 18, 2024

Best Nissan Dealership This Side of the Mississippi. Excellent Customer Service Without Pressure Salesman. Chad West is the Absolute Best! More

by Mary O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you very much! Great review and we appreciate the kind words! Thank you for your business! Britton Douglass General Manager

October 18, 2024

The team was straightforward and trustworthy. They made the process quick, easy, and painless. I left the dealership with zero buyers remorse and knew I was in good care with their follow ups. More

by olearyj444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Thank you for the stars and for your business! We hope that you LOVE your new vehicle and please let us know if we can assist in any way. Britton Douglass General Manager

October 18, 2024

Chad West helped me select my 2024 Pathfinder. Was helpful and informative . I love my new Pathfinder. Has contacted me several times to make sure I didn’t have any quest and that I was pleased w More

by Ronda_Kruse
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Chad West
Report | Print
Oct 20, 2024 -

Douglass Nissan of Waco responded

Ms. Kruse, Thank you very much for the excellent review and for your business. I am glad that you LOVE your new Pathfinder and please let us know if you need anything at all. Britton Douglass General Manager Douglass Nissan of Waco

September 30, 2024

Everyone was very welcoming and wanted to help out with the best option for me! More

by lilicastillo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Jeff Payne, Chad West, Randy Glass
Report | Print
Oct 04, 2024 -

Douglass Nissan of Waco responded

Thank you very much for the stars! We truly appreciate your business and hope you love your new vehicle! Britton Douglass General Manager

September 27, 2024

Chad was awesome and still is! He listened to what I wanted and delivered the type of vehicle I desired and the financing to match. More

by kdefour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Douglass, Chad West
Report | Print
September 26, 2024

Everyone I interacted with was so kind and helpful during the whole process of purchasing my car. More

by francislauren02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Oct 02, 2024 -

Douglass Nissan of Waco responded

Thanks for visiting the Home of the Nice Guys! So glad to see that we lived up to our reputation and please let us know if we can assist in any way. Britton Douglass General Manager

September 25, 2024

Great Dealership, lots of friendly people, friendly staff, and an easy buy for my new Nissan Sentra! More

by Webernt62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Report | Print
Sep 29, 2024 -

Douglass Nissan of Waco responded

Congrats on your new Sentra! We truly appreciate your business and the stars! Please let us know if you need anything at all. Britton Douglass General Manager Douglass Nissan of Waco

September 25, 2024

Chad West was very polite, friendly and very knowledgeable person to deal with. He checks up us to make sure our truck purchase was what we wanted. More

by bobbyjoemachac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Sep 29, 2024 -

Douglass Nissan of Waco responded

Thank you very much for taking the time to leave a review and for the stars! I am very happy to see that Chad took great care of you and we truly appreciate your business. Britton Douglass General Manager Douglass Nissan of Waco

September 25, 2024

Douglass Nissan in Waco is a family favorite. Their customer service is over and beyond any other vehicle purchase I’ve experienced. We continue to drive Nissan vehicles and a big part of that is More

by Jackiepike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Report | Print
Sep 29, 2024 -

Douglass Nissan of Waco responded

Thank you very much. The review truly means a lot to us as does your business. We strive to serve our customers to the best of our ability and live up to our "Home of the Nice Guys' reputation. Please let us know if we can assist in any way. Britton Douglass General Manager Douglass Nissan of Waco

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