Dover Dodge Chrysler Jeep

Couldn't be happier! Turned a terrible situation into a win! I am giving this dealership a 5 star rating, specifically as a result from my recent trip to Dover Dodge. To give some background, I recently leased a I am giving this dealership a 5 star rating, specifically as a result from my recent trip to Dover Dodge. To give some background, I recently leased a Nissan in September and put a chunk of money down on the lease. Two months later, I was rear ended and my car was totaled. As a result, I was left with no vehicle and the hassle of insurance and finding a new vehicle to drive. Prior to leasing my Nissan, I had a Jeep which I absolutely loved (but leased from a different dealership). I browsed Dover Dodge's online inventory to see what I could afford or would be interested in and was heavily leaning towards a 2016 Jeep Renegade. After expressing interest, Patty called me to set up a time to come in. She was extremely helpful and when I arrived at Dover Dodge, introduced me to Kevin Zidlick. Kevin listened to my story and I told him in a perfect world I would leave with the Jeep Renegade with no money down and the same monthly payment. He was completely honest with me and told me he didn't think it could happen. He recommended trying a Compass but I was pretty set on a Renegade. He involved Ray Martinez in the process as well. In passing I had also mentioned that I previously enjoyed having a sun roof and back up camera. Together, Kevin and Ray set me up with a 2016 Jeep Renegade with $0 down and about the same monthly payment (only $10 higher than my target) that had BOTH a sun roof and back up camera. They sent me out the door with a handful of free oil changes, a dunkin donuts 5 free latte card, a few keychains (the little things matter, too), and in the vehicle I had my heart set on! And to top it off, not only were they extremely helpful, but Patty also checked up on me throughout the whole process (and after) to ensure everything was going well. The process was seamless and I would recommend anyone looking for a vehicle to work with these individuals! More

Excellent job When I first meet Jason I was surprised by how knowledgeable he is with the cars he sells. I saw the blue Chrysler 200 online. I got in touch with Pat When I first meet Jason I was surprised by how knowledgeable he is with the cars he sells. I saw the blue Chrysler 200 online. I got in touch with Patty who was very professional and polite over the phone. This was my first new car purchase and I love it! Jason did an outstanding job working with Eddy from the finance department to get me approved for my loan. Thank you so much for the great experience. More

Simply the best. After reading a few reviews here I decided to take a chance on Dover Dodge. I was greeted by a salesperson named Kevin that helped me find more than After reading a few reviews here I decided to take a chance on Dover Dodge. I was greeted by a salesperson named Kevin that helped me find more than I was looking for. I was looking for a year end deal and got more than I expected. Wow!! More

They treat me like family,they listen and understood my proj Exactly when I needed the most possitive turn around in my life, 3 beautiful people appear into ,and they made it possible.thank u so much JC, Patty , Exactly when I needed the most possitive turn around in my life, 3 beautiful people appear into ,and they made it possible.thank u so much JC, Patty , and the Financial manager. More

Great experience Michele (Internet sales) and JC (sales person) were great to deal with. We agreed on options and price and everything was handled great. Nice and ea Michele (Internet sales) and JC (sales person) were great to deal with. We agreed on options and price and everything was handled great. Nice and easy. More

Perfect ! Excellent salesman, Doug Davidson ! Easiest car buying experience ever ! I love my Jeep Renegade . I would recommend Dover Dodge to anyone looking fo Excellent salesman, Doug Davidson ! Easiest car buying experience ever ! I love my Jeep Renegade . I would recommend Dover Dodge to anyone looking for a great dealership ! More

Great Service The service was great. All of my concern and problems that i have with my vehicle was taken with a kind, friendly and timely manner. The service was great. All of my concern and problems that i have with my vehicle was taken with a kind, friendly and timely manner. More

Wonderful experience! I have been leasing and financing cars for many years and I've dealt with many car dealerships. Most of them were unsatisfactory and I never returned I have been leasing and financing cars for many years and I've dealt with many car dealerships. Most of them were unsatisfactory and I never returned for future business. My experience with Dover Dodge did not start off well as the gentleman I was working with was not very helpful in assisting me with my purchase After voicing my aggravation I was then directed to another salesperson, Kevin Zidlick. I truly cannot put into words the wonderful experience that I encountered. He was helpful from beginning to end and has gone above and beyond well after the purchase of the vehicle. I have never dealt with a sales person that puts so much time and effort into their customers. I have told numerous friends and family about my experience with Kevin & have highly recommended that they go to him when the time comes for the purchase of a new vehicle. This is the first time in purchasing a vehicle that it was honestly enjoyable experience and when the time comes I will without a doubt be a return customer of Kevin's More

Excellent overall service Purchased 2 vehicles from this dealership and always received great great and conscientious service. The salesman(Kevin Zidlick) took his time and sho Purchased 2 vehicles from this dealership and always received great great and conscientious service. The salesman(Kevin Zidlick) took his time and showed great patience with my wife and I. More

Total satisfied I went to purchase a new vehicle and was in and out with a new vehicle purchased. No hassles, no harassing calls. My salesman made the process easy an I went to purchase a new vehicle and was in and out with a new vehicle purchased. No hassles, no harassing calls. My salesman made the process easy and quick. More