Downey Hyundai

always great service, quick and problem free. Alex in service is the best. Thank you Alex in service is the best. Thank you More

I took my car in for service and decided to go to the sales department since my lease was expiring soon. Drew was amazing with helping me get into a new lease. I told him what I was looking for and we wo sales department since my lease was expiring soon. Drew was amazing with helping me get into a new lease. I told him what I was looking for and we worked it out. Great experience from sales to finance. More

Terrible communication with their customers. They had my car in their shop for days without letting me know what was happening to my car. I do not recommend this location at all! They had my car in their shop for days without letting me know what was happening to my car. I do not recommend this location at all! More

Well honestly I was completely surprised having bad experiences in the city of Downey and having bad experience previously with other car dealerships who kept promising me deals and upon arrival failin experiences in the city of Downey and having bad experience previously with other car dealerships who kept promising me deals and upon arrival failing to do so this dealership was totally honest creative and sincere and everything they did... I'm especially astounded and surprised by the persistence of Ed Garcia the sales agent who disregarded my negative perspective of dealerships as a whole and that area Downey and my hardships of transporting myself to a dealership without a car he came and picked me up from my home great conversation on the way to the dealership upon arriving at the dealership he took quick action in my application quick action with the management and finance department to get the job done using his creative contacts as well as the financing department using their creative contacts and the car that I was expecting or trying to obtain was nowhere near that beautiful Elantra that he brought out for me the payments were a shock and upcoming insurance was a shock to me only because I haven't purchased a car in many many years but after explanation by the finance company will department I was brought up to date and I was happy to see the financing is perfect and it fits my budget and also after some payments are made on my behalf specifically 10 the finance agent advised me on what my credit rating will be at that point it will be upgraded and I will be able to come back and do some refinancing or getting a bigger larger automobile so in closing I have no problems no negative thoughts for Downey Hyundai kudos for the whole office and I'm working on trying to bring some of my own friends and relatives who would need a car to come to see you More

Good dealership that made the process very easy and stress free when it came to buying my Santa Fe. stress free when it came to buying my Santa Fe. More

Isaac was great, he explained things well to me and made me feel comfortable with the services being provided to my vehicle. The only disappointment was that I needed an Uber ride home and apparently the de me feel comfortable with the services being provided to my vehicle. The only disappointment was that I needed an Uber ride home and apparently the dealership wouldn’t accommodate me since my home was not within the 5 mile radius (my home is 6 miles away). More

Customer service was terrible when I discovered a scratch once I picked up my vehicle for service once I picked up my vehicle for service More

Communication is horrible for many reasons. I’ll just give one reason of the bad communication. I was told my car would be ready by 2:00 to 2:30pm, I arrived at 3:00pm they said 15 more minutes I’ll just give one reason of the bad communication. I was told my car would be ready by 2:00 to 2:30pm, I arrived at 3:00pm they said 15 more minutes but the car was ready by 4:40pm. It took 25 minutes to move my car from one lot to the other. They never came to me to let me know it’s going to be a little longer or anything. I had to keep going to them to ask what’s going on. More

I am very satisfied with the overall service offered by the staff and I will definitely keep going back to them. the staff and I will definitely keep going back to them. More

Excellent nego n follow up by Jordan and very happy with the support and coordination. the support and coordination. More