Downey Hyundai

The 2 employees that helped me were very friendly and welcoming. They helped me as soon as I arrived, and made sure that all my questions or concerns were taking care of. Not only that but I was in and o welcoming. They helped me as soon as I arrived, and made sure that all my questions or concerns were taking care of. Not only that but I was in and out in no time. I would definitely recommend it to anyone. More

Isaac was awesome. Service team was very helpful! Happy with the service they provided, all my needs got taken care of that day! Service team was very helpful! Happy with the service they provided, all my needs got taken care of that day! More

Everyone was really kind and helpful, I wanted a specific car in mind and Drew helped me find the exact one I was looking for and gave me multiple updates along the way. He was very helpful and nice during t car in mind and Drew helped me find the exact one I was looking for and gave me multiple updates along the way. He was very helpful and nice during the entire process which put me at ease about buying my first car. Ravi was also very helpful with all the paperwork and answered every question I had. 10/10 would recommend for anyone. More

Mike was very kind and answered all my question. It was a little inconvenient because it was under construction. It was a little inconvenient because it was under construction. More

Good enough good enough and the same and the same, thx was good and good was good and good More

Your service attendant Isaac Martinez was very courteous and professional. I will continue to bring my vehicle to your service station. Thank you. and professional. I will continue to bring my vehicle to your service station. Thank you. More

Sargon was knowledgeable, friendly, and direct--all important attributes of a great salesperson. In the finance office, Ravi was equally helpful and competent. It was easy to make a decision about purc important attributes of a great salesperson. In the finance office, Ravi was equally helpful and competent. It was easy to make a decision about purchasing my new Tuscon with their help. More

offer complementary car wash after service and by the end , the car car was not clean , the car car was not clean More

I had a great experience with Downey Hyundai. Their customer service was excellent. Rob El-Roz was my sales representative. Rob was very professional and his communication with me was outstanding Their customer service was excellent. Rob El-Roz was my sales representative. Rob was very professional and his communication with me was outstanding. I definitely would do business with Downey Hyundai again and refer my family and frriends to the dealership. More

We had an appointment so there was no wait time. The morning of my appointment I had 2 emails, 2 separate phone calls and voice mails, 2 more text messages so it just seemed like the personnel there The morning of my appointment I had 2 emails, 2 separate phone calls and voice mails, 2 more text messages so it just seemed like the personnel there was not talking to one another. I was concerned about my appointment but once I arrived it was fine. I was not happy with the sales department. The car was brand new and had not gone through inspection nor had the additional accessories installed. One was Lojack, another was Brake Assist which flashes your rear lights when you brake, and the last was 3M protectant on door handles. All three of these things we did not need nor want and certainly did not want them at an additional cost. We figured since these add ons were not on the car and they know the buyer does not want them then just don't add them. They strong armed us into getting the Lojack and the Brake Assist and paying for it. That was a very disappointing part of the sale. Since the internet price was about 1500.00 less than the sticker price they honored the internet price, so they would not budge on the add-ons. Next when we got to finance it was just an unpleasant experience. It was in a dark, dingy row of offices a parking lot over due to the dealership building being under construction. The process is all done on paper and just seemed outdated. Our finance officer seemed rushed, irritable, and condescending. If we asked questions he repeated himself in a condescending tone like our question had already been answered - maybe it had, but we needed clarity. For me, a new car is big purchase and I like to know what I am signing. When we were finishing up he made a call saying he was leaving early for the day, so it made sense what the rushed feeling was all about. The car was delivered to our home the following day. There was no problem with that at all. More