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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

July 15, 2026

Very helpful in getting Goodwill Assistance. Grateful I am very grateful in the Help I received from Hyundai corporation and also Tony Perez and getting a Goodwill assistance for my air-conditio More

by USC4ANN
Recommend Dealer
Yes
Employees Worked With
Tony Perez
Jul 15, 2026 -

Downey Hyundai responded

Thank you for your kind words! We're glad we could assist you and that you had a positive experience with Tony Perez and our team. We truly appreciate your support and look forward to serving you again. If you ever need anything, please feel free to contact us at 562-231-0100.

July 15, 2026

I took my car for safety recall and also asked the service team to to all points inspection. In the invoice the service team wrote all 4 tires air pressure was 35 and yet there wasnt any walk through More

by USMAAN
Recommend Dealer
No
Employees Worked With
Alex
Jul 15, 2026 -

Downey Hyundai responded

Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. We'd appreciate the opportunity to review your concerns and discuss your visit with you. Please feel free to contact us at 562-231-0100 at your convenience.

July 15, 2026

They put the wrong oil and now my engine has issues Wrong oil used Oil More

by KHIRIYOUCEF123
Recommend Dealer
No
Jul 15, 2026 -

Downey Hyundai responded

We're sorry to hear about your experience. Customer satisfaction is important to us, and we'd like the opportunity to address your concerns. Please feel free to contact us at 562-231-0100 so we can discuss this further.

July 15, 2026

They did not want to help me very unprofessional they would not return my phone calls when I called to ask questions when I told them I called corporate they begin to threaten me and get very aggressive More

by LABRENDAGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario , Brenda Brambila
Jul 15, 2026 -

Downey Hyundai responded

We’re sorry to hear about your experience. Providing professional and respectful service is very important to us, and we take feedback like yours seriously. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please feel free to contact us at 562-231-0100 at your convenience so we can discuss your experience and work toward a resolution.

July 14, 2026

Oil change went well, however I was sold a car with squeaky brakes service says it’s due to after market brakes installed. I spoke service manager told me he would call me back! But unfortunately he ne More

by MMACIAS1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Malhotra, George Nino, Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez
Jul 14, 2026 -

Downey Hyundai responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We'd appreciate the opportunity to address your concerns regarding the brakes and your warranty. Please feel free to contact us at 562-231-0100 so we can work toward a resolution.

July 13, 2026

They was nice , and service was fast :) I will be coming back soon for car service thank you More

by ashleyallen0229
Recommend Dealer
Yes
Jul 13, 2026 -

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 11, 2026

Alex was very courteous and listened to my concerns which he ultimately addressed and solved for me. More

by bud.lisa
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 11, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 11, 2026

This was the third dealership we went to to find someone that would help us purchase our new car and we're so glad we did. We were connected with Javier, and he was the perfect person for the job. Walked u More

by Syn and Kyle
Recommend Dealer
Yes
Employees Worked With
Javier and Riham
Jul 11, 2026 -

Downey Hyundai responded

Thank you for your wonderful review! We're so glad Javier and Riham made your car-buying experience smooth, comfortable, and enjoyable. We truly appreciate your trust in Downey Hyundai and look forward to helping you again in the future. Congratulations on your new Hyundai! If you ever need anything, feel free to contact us at (562) 231-0100.

July 11, 2026

Thank you for your profesional job I’m so happy when’d I see my car so clean and ready the go I’m really really comeback to you guys thank you so much for your bigger job 🙏 More

by GEOVANYVILLATORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez
Jul 11, 2026 -

Downey Hyundai responded

Thank you so much for your kind words! We're glad you were happy with your clean, ready-to-go car. We truly appreciate your support and look forward to seeing you again. If you ever need anything, feel free to contact us at (562) 231-0100. Thank you for choosing Downey Hyundai!

July 11, 2026

Great drop off and service was just as expected and very through! Jordan kept me posted along the way. More

by LADYBUG2234
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 11, 2026 -

Downey Hyundai responded

Thank you for your kind review! We're glad to hear your drop-off and service met your expectations, and that Jordan kept you informed throughout the process. We appreciate your trust in us! If you ever need anything, feel free to contact us at (562) 231-0100. Thank you for choosing Downey Hyundai!

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