Downey Hyundai

Downey Hyundai responded

Thank you for your feedback! We're glad to hear you had a great experience and that Edwin went above and beyond to help you find the right vehicle. We appreciate your business and look forward to seeing you again! If you need anything, please feel free to contact us at 562-231-0100.

Downey Hyundai responded

Thank you for your feedback. We're glad to hear you experienced fast service, but we apologize for any concerns regarding your tire pressure and the missing service reminder sticker. We appreciate you bringing this to our attention and would like the opportunity to address your concerns. Please feel free to contact us at 562-231-0100 so we can further assist you.

Downey Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that your advisor was knowledgeable, provided clear pricing and options, and made you feel comfortable throughout the process. Building trust and ensuring our customers feel confident in their service experience is very important to us. We appreciate your kind words and look forward to serving you again. Please feel free to contact us at 562-231-0100 if there's ever anything we can assist you with.

Downey Hyundai responded

Thank you for your feedback. We apologize that the expected completion time for your recall service was not communicated when you scheduled your appointment. We understand how important it is to have accurate time expectations in advance, and we will use your feedback to improve our communication process. Please feel free to contact us at 562-231-0100 if you would like to discuss your experience further.

Downey Hyundai responded

Thank you for your feedback. We sincerely apologize for the lack of communication and for not returning your call in a timely manner. This is not the level of service we strive to provide, and we understand your frustration. We would appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to contact us at 562-231-0100.

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

Downey Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

Downey Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a fast, friendly experience and enjoyed our clean, new facility. Your recommendation means a lot to our team, and we truly appreciate you taking the time to share your feedback. If there's ever anything we can assist you with in the future, please feel free to contact us at 562-231-0100. Thank you for choosing Downey Hyundai!

Downey Hyundai responded

Thank you for your feedback and for your patience during the wait. We apologize for the delay caused by other vehicles blocking access to the one you selected. If you have any questions, feel free to contact us at 562-231-0100.

Downey Hyundai responded

Thank you for the update. We completely understand that you're still considering whether a truck with a 3rd-row seat is the right choice for you. Whenever you're ready, we'd be happy to discuss your options and help you find a vehicle that best fits your needs. Feel free to contact us at 562-231-0100 if you have any questions or would like more information. We look forward to assisting you!