Downey Hyundai

Great experience. My wife and I recently drove 50 miles to Downey Hyundai to buy a 2026 Kona Limited, and it was entirely worth the trip. We were looking for a My wife and I recently drove 50 miles to Downey Hyundai to buy a 2026 Kona Limited, and it was entirely worth the trip. We were looking for a specific color combination and texted several local dealers to find it. I asked each for an out-the-door price utilizing the Costco Auto Program and current Hyundai rebates ($1,000 cash back since the 2027s are rolling in). Downey Hyundai was the most responsive and offered the best price by far. Unlike the closer dealerships, Downey didn't try to force unwanted dealer add-ons (like paint protection or security packages) that inflate the final cost. They gave us a clean, upfront price with zero haggling. We would like to give special thanks to 1) Abraham Hijazi, who showed us the two cars we were interested in, took us for a test drive, and then prepared our car for us; and 2) Shay from financing, who took us through the contract process as quickly as practical. The paperwork took a little while, but they kindly let us grab lunch nearby while they prepped the contract and the vehicle. We later found out they are the #1 Hyundai dealer on the West Coast, and often the #1 or #2 Hyundai dealer in the country. After experiencing their transparent pricing and great customer service, it is easy to see why they sell so many cars. Highly recommended! More

Going back and forth to the dealership getting harassed as soon as you bring it in with a rep saying they want to buy my vehicle. Spent money going back and forth on Lyft. Customer Service these days is a as soon as you bring it in with a rep saying they want to buy my vehicle. Spent money going back and forth on Lyft. Customer Service these days is a joke! More

Great experience and very reliable . Very happy to have a new car Excited to see what all you guys have to help with when it comes to financing Very happy to have a new car Excited to see what all you guys have to help with when it comes to financing More

Service is good. But didn't like that they didn't wash my car for what I paid for service But didn't like that they didn't wash my car for what I paid for service More

I received a text from Eddie about the dealer being interested to buy my auto and when I was there they said no! Also, I received a message from Claudia stating that she was going to help get a lower i interested to buy my auto and when I was there they said no! Also, I received a message from Claudia stating that she was going to help get a lower interest and refinance my auto and at the appointment they said that she didn't work at the dealership and other said that she couldn't take us but someone was going to help. It took a while for someone else to help only because I say that they could help us exchange my auto for a Tucson! Like who said that I needed a smaller SUV to have higher payment because they want my auto to be exchanged for a Tucson! Very Bad services!!! More

Efficient and pleasant. Thank you! Excellent overall experience; service was quicker than expected with no upsell and nice facilities to wait in. I was personally found and Thank you! Excellent overall experience; service was quicker than expected with no upsell and nice facilities to wait in. I was personally found and checked out by Alex after work was complete and left fully satisfied. Nice job! More

Horrible service no sense of communication my vehicle was because of repairs clearly under warranty and told we can't give a shuttle ride you can wait just diagnose for 4hours and leave the car till Monday s because of repairs clearly under warranty and told we can't give a shuttle ride you can wait just diagnose for 4hours and leave the car till Monday since I was there Saturday s asked for a loaner they said no you can rent a vehicle here at your cost simply big waste of time went to another Hyundai Dealer took care of everything and a loaner even thanked me hire better staff or just shut your doors down More

Nathalie was very kind and direct. I had to wait a long time for the financing paperwork. I had to wait a long time for the financing paperwork. More

Poor communication The dealership failed to communicate in a promptly manner. They also lacked communication between the rental department and Christine. in a promptly manner. They also lacked communication between the rental department and Christine. More

Their customer service is lacking of understanding the customer needs, Not wanted to send by email some papers work it’s dumbfounded. customer needs, Not wanted to send by email some papers work it’s dumbfounded. More