Downey Hyundai - Service Center

Jaclyn, is an outstanding member of the Downey Hyundai Dealership. Comfortable experience with her professionalism! Dealership. Comfortable experience with her professionalism! More

Thank you Ricardo in service department, great customer service and friendly, thank you team for having the best customer service experience. Please tell your GM to get rid of those portable potty’s they service and friendly, thank you team for having the best customer service experience. Please tell your GM to get rid of those portable potty’s they smell . And get the one that he has on the dealership side . More

Downey Hyundai is great. I have a Mitsubishi unfortunately I couldn’t take it down to commerce but this has been my second time to service my car here and hands down with the I have a Mitsubishi unfortunately I couldn’t take it down to commerce but this has been my second time to service my car here and hands down with the service shoutout to Marlene and Jackie thank you so much ladies best customer service ever. They need a promotion and raise. More

They've been apart of my life for the past four years actually 5 due to me loosing a pervious vehicle I came back to them and been with them ever since actually 5 due to me loosing a pervious vehicle I came back to them and been with them ever since More

I have visited 3 dealerships since buy my Hyundai Palisade, and none have come close to the friendly efficient service Downey Hyundai has given me to make this my service dealership of choice. Palisade, and none have come close to the friendly efficient service Downey Hyundai has given me to make this my service dealership of choice. More

We had to leave by 2pm, and Jackie was so helpful in getting us a loaner for the night. getting us a loaner for the night. More

Excellent service, very kind and helpful. Good temporary facilities considering the renovation. Would absolutely come again! Good temporary facilities considering the renovation. Would absolutely come again! More

Did a great job fixing what needed to be fixed and making sure it ran well after it was fixed , also communicating was very well sure it ran well after it was fixed , also communicating was very well More

When I arrived at the parking lot no one even greeted me or attempted to check in my appointment. Employees were just sitting around talking and I had to awkwardly wait in front of their tent & let them fin or attempted to check in my appointment. Employees were just sitting around talking and I had to awkwardly wait in front of their tent & let them finish their conversation to get them to acknowledge me. Assistant service manager was not great at communicating. I constantly had to reach out to them after days of no contact or updates regarding my vehicle. When I picked up the vehicle it had barely been moved & therefore I'm not confident in their diagnosis. Overall, I've had better experiences at other dealerships. Completely lacked professionalism & I felt dismissed as a customer. More

Jaclyn Fernandes is always great to work with when I take in my car for service. She has a great friendly attitude. in my car for service. She has a great friendly attitude. More