Downey Hyundai - Service Center

Friendly, fast. Rep was pleasant and informative. Helped me understand how the maintenance plan works Rep was pleasant and informative. Helped me understand how the maintenance plan works More

For service, I would definitely recommend this location. Isaac was great! Super professional, friendly and on top of his job. I employ several people and I can tell you that as an employer, I would be happy Isaac was great! Super professional, friendly and on top of his job. I employ several people and I can tell you that as an employer, I would be happy to have people like him working for me. For buying/leasing a car definitely not. I wish they had taken into account that I was a returning customer. That is how businesses lose customers. I hope this helps other people when wanting to buy/lease a car. More

To expensive for services and no drop off service available. Covvi-19 is over better service would be better. available. Covvi-19 is over better service would be better. More

Great customer service from Isaac. He provided us the answers before we even asked. We’re very happy! He provided us the answers before we even asked. We’re very happy! More

It was a great experience. Jaclyn Fernandes was very friendly and professional. I'll definitely be going back for any of my cars further needs. Jaclyn Fernandes was very friendly and professional. I'll definitely be going back for any of my cars further needs. More

Great customer service thank you Isaac Martinez for a fast and efficient service . The wait time was a little long but it in average it was great fast and efficient service . The wait time was a little long but it in average it was great More

Everything was great. Employees were patient, and very hardworking. I don’t remember The person who helped me but he was very nice and explained everything thoroughly so t Employees were patient, and very hardworking. I don’t remember The person who helped me but he was very nice and explained everything thoroughly so that I could understand. More

Excellent service by Gio the problem is not resolved yet but he’s on top of it thank you but he’s on top of it thank you More

I brought my car in to be serviced. They told me they would fill liquids and was the car. They did not. There was also a huge scratch on the bottom passenger side that was not there They told me they would fill liquids and was the car. They did not. There was also a huge scratch on the bottom passenger side that was not there when I dropped the car off. When I mentioned this to their staff, they showed me a picture of the car with the scratch in a spot they moved the car to. I have tried to call and left messages, with no return phone call. More

Completely useless. Did not communicate with me or follow up when asked. Did not provide a loaner vehicle. Did not meet me when I picked up my vehicle or brief me of Did not communicate with me or follow up when asked. Did not provide a loaner vehicle. Did not meet me when I picked up my vehicle or brief me of what work was done. Never returned calls. Receptionist was rude, unprofessional and not helpful whatsoever. Will not be returning to this dealer for service. More