Downey Hyundai - Service Center

Great service - friendly, efficient, great communication. We had a bad experience at another Hyundai service center last year and Downey was a great experience! We had a bad experience at another Hyundai service center last year and Downey was a great experience! More

If I could give zero stars I would. I took my car in for repair, they kept it for more than a month and never even touched it. Service manager Erica promised to call me numerous times a I took my car in for repair, they kept it for more than a month and never even touched it. Service manager Erica promised to call me numerous times and then never called. I had to call constantly for updates, all of which were BS because she just kept claiming the part was back ordered, funny that Riverside Hyundai was able to get the part and my car fixed within a week. Absolutely horrible customer service. I’d never take my car or purchase one from this dealer and trust I will tell all my friends and family to avoid this dealer as well. More

Great customer service. Somewhat fast I waited about 4 hours for an oil change and my car was cleaned from the inside. Somewhat fast I waited about 4 hours for an oil change and my car was cleaned from the inside. More

Gio was very quick in assisting me with my appointment, gave me a breakdown of my services without forcing an upgrade just informing me for my own decision gave me a breakdown of my services without forcing an upgrade just informing me for my own decision More

The service was great. It was explained as to what was wrong with the vehicle. It was explained as to what was wrong with the vehicle. More

Everything was very good from the moment I arrived, they attended me very professionally and on time since I had an appointment and they resolved my concerns attended me very professionally and on time since I had an appointment and they resolved my concerns More

Great service and professionalism by Brendan, ample seating room in the lobby, with beverages available. seating room in the lobby, with beverages available. More

Great service helpful friendly Made me feel comfortable knowledgeable was able to tell me exactly what I needed knowledgeable was able to tell me exactly what I needed More

Fast professional service . Everyone is very nice and helpful. It was nice to see that there was complimentary coffee water and donut in the waiting room .Chris was very helpful Everyone is very nice and helpful. It was nice to see that there was complimentary coffee water and donut in the waiting room .Chris was very helpful. More

Great and prompt services. I was greeted right when I got there for my appointed time. The person helping me out was informative and accommodating. The work was done promptly. I was greeted right when I got there for my appointed time. The person helping me out was informative and accommodating. The work was done promptly. More