Downey Nissan
Downey, CA
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This dealership does not get back to you when you want/need service. I leave messages and reply to their text messages and still no one has gotten back to me about a used car they sold me that ALREAD want/need service. I leave messages and reply to their text messages and still no one has gotten back to me about a used car they sold me that ALREADY 6 months in had the check engine light on that turns off and on, the lights for the tires as well turn off and on. They never gave me my second key for the car, they’re so happy and do everything they can to sell the car to you but how come they don’t check the car itself before selling it. JJ was great at trying to get me the car but the worst at following up. Got back to me and just told me “ we need to have the vehicle checked” but never called and or did anything further. I have called in multiple times, replied to their “ your vehicle may be due/overdue for service texts “ and NO REPLY EVER!!! I regret financing this car and I will never purchase a car from here again. More
Andres Padilla was excellent. Very tentative, knowledgable and informed. I also was impressed with your shuttle driver, he was friendly, personable, and gracious. knowledgable and informed. I also was impressed with your shuttle driver, he was friendly, personable, and gracious. More
I had an excellent experience with the dealer. No hidden cost and the dealer was very supportive. The price was also reasonable during this pandemic era. cost and the dealer was very supportive. The price was also reasonable during this pandemic era. More
My husband had been in contact with Maury and once I checked in, he took care of me right away and knew exactly what I was talking about. I was able to check in and leave in a rental within 20 min. checked in, he took care of me right away and knew exactly what I was talking about. I was able to check in and leave in a rental within 20 min. More
Mark Lee was my salesman. No pressure and very respectful of our wants and needs. After the sale of the Altima SV Mark took the time to show us all the great features and explained how they worked. When it’s of our wants and needs. After the sale of the Altima SV Mark took the time to show us all the great features and explained how they worked. When it’s time for my next car, Downey Nissan will be my first choice. More