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Downtown Auto Group

Vernal, UT

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rated
4 Reviews

270 E Main St

Vernal, UT

84078

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Showing 4 reviews

May 21, 2019

Definitely #1 Dealership The Friendliest Dealership that I have ever been to, Ever. Really I felt like the most important person in there today. See you next visit. More

by Florida
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin and Marie, Paul Davis
May 26, 2019 -

Downtown Auto Group responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, The Downtown Auto Group Team

August 29, 2018

They fixed 1 thing and broke another & denied responsibility I took my Chrysler in for a tire sensor which was sent to another garage to be replaced- what? If I had known it needed to go somewhere else, I would More

by R.K. Dissatisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Davis
Aug 30, 2018 -

Downtown Auto Group responded

Thank you for reaching out to us regarding your back up camera. Your experience with us is not one we strive to achieve. We've attempted to contact you, we would like to make things right with you. Please contact me directly at the dealership 435-789-0454 thank you, Matt Garner.

Aug 30, 2018 -

Downtown Auto Group responded

Thank you for reaching out to us regarding your back up camera. Your experience with us is not one we strive to achieve. We've attempted to contact you, we would like to make things right with you. Please contact me directly at the dealership 435-789-0454 thank you, Matt Garner.

Sep 17, 2018 -

R.K. Dissatisfied Customer responded

I want to say that Matt contacted me directly to assist in resolving the problem with my reverse camera within a couple days after I posted the 1st review- thank you Matt, I sincerely appreciate you reaching out to me. I received great service from Jordan who assisted in the entire process and took care of replacing my camera; that's all I wanted, was for my car to be in perfect running condition. I am thankful for the courteous and professional service I received in resolving my camera issue. Thanks again Matt and Jordan. Downtown Auto Group is definitely an honorable dealership.

March 13, 2016

Great service They treat you like family, nice friendly service, we'll be definitely be a returning customer. Their upfront about everything you need to know about More

by RudiRichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 18, 2018 -

Downtown Auto Group responded

Thank you for the kind words and we were glad we could be on your team and get you taken care of!

August 25, 2015

Worst Service! My boyfriend and I were shopping for a used car with a decent price. After checking online to see what the dealership had in our price range, we decid More

by kjgreatharvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Morning Crew
Jul 18, 2018 -

Downtown Auto Group responded

Hello! I know while this review maybe from a long time ago, I want to address it and just let you know that we would love to show you and anyone else who has had a bad experience with us to give us another shot to earn your business! We no longer tolerate this behavior and we would love the chance to make it right!