Back

Downtown Hyundai

Nashville, TN

4.4
185 Reviews

1512 Broadway

Nashville, TN

37203

Directions

By Type

Showing 185 reviews

August 25, 2023

Everyone was very helpful and the wait was short. They went above and beyond to find the leak in my tire. Everything went smoothly. More

by Iamastarr2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul
Aug 28, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2023

The service advisor Jamaul Starnes helped me and went above and beyond expectations. That man really deserves a raise!!! More

by davidmarks2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul Starnes
Aug 30, 2023 -

Downtown Hyundai responded

Davidmarks2013, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Hyundai!

August 03, 2023

Friendly and amazing staff that treats me like family and always takes care of my car More

by Tommyclowers26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 10, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2023

Matt made this an enjoyable trip. Service went well and he was so informative and helpful. I cannot say I am always pleased with this dealership, but the service department has always More

by donna054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 29, 2023

The worker Jamaul was very attentive and kind. Exceeded my expectations. I was most pleased. More

by ada_designer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamual
Aug 02, 2023 -

Downtown Hyundai responded

Ada_designer11, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Hyundai!

July 20, 2023

I had a fantastic experience at this dealership! From the moment we walked in we were welcomed and treated like family. We worked with Chuby who was absolutely wonderful and made sure that we got ev More

by fresno2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chubby Gatsom
Jul 24, 2023 -

Downtown Hyundai responded

Fresno2018, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Hyundai!

July 11, 2023

Exceptional experience. Fast, friendly and efficient. All of the service employees I have dealt with are knowledgeable and genuinely concerned with my service needs. More

by Rtelantra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
Jul 14, 2023 -

Downtown Hyundai responded

Hi Rtelantra, we are very happy to have provided you with such a positive experience!

June 22, 2023

Downtown Hyundai has performed routine maintenance since I purchased my Santa Fe, I have no complaints. Jamal communicates and keeps me in the loop of work and when it is compleated. Only concern I had wh More

by Tom-S
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamal
Jun 27, 2023 -

Downtown Hyundai responded

We appreciate your positive review about your recent experience with us!

June 15, 2023

They are Always friendly and helpful! I know that a visit to this location will get the care my car needs! More

by greg.brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 20, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2023

Service with a smile & on top of the action! Jamaul is the real deal for service satisfaction. He’ll get it done! More

by terryrobinson508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul, Mike
Jun 07, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!