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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
September 10, 2022
Love it! Great service performed in a timely manner. My vehicle returned to me with the problem fixed right the first time. Great service performed in a timely manner. My vehicle returned to me with the problem fixed right the first time. More
by SWEENEY455
September 10, 2022
18k service was completed satisfactorily. However service department adds 4 unnecessary chemical additives to boost their profit. They added 4. Such as "crankcase cleaner" , "upper combustion However service department adds 4 unnecessary chemical additives to boost their profit. They added 4. Such as "crankcase cleaner" , "upper combustion chamber cleaner", "fuel additive", and one other that I can't quite remember. Charged an average of 25 dollars for each unnecessary chemical. I won't be back. More
by KEVIN.MILLER1957
Employees Worked With
Don't have work order in front of me. SA was Pacific Islander
September 10, 2022
Very poor customer service. You guys need to improve your service. Very expensive service too You guys need to improve your service. Very expensive service too More
by lillyjoshdan11
Employees Worked With
September 10, 2022
Great service Brice went above and beyond his duties to meet my needs. Thank You. meet my needs. Thank You. More
by HOPELANE1
Employees Worked With
September 10, 2022
Good service and easy to make an appointment. I was annoyed that the sticker indicating my next service due was set at 25,500…past Toyota Care and 6,000 after my recent service. I was annoyed that the sticker indicating my next service due was set at 25,500…past Toyota Care and 6,000 after my recent service. More
by JANETEVRHART
Employees Worked With
I don’t remember the name of the service advisor.
September 10, 2022
This was my first visit to the 27th street shop. Nice place, lots of space. The front waiting room is too large for that purpose. Maybe you could sell one make on Broadway and the other at 27th. Nice place, lots of space. The front waiting room is too large for that purpose. Maybe you could sell one make on Broadway and the other at 27th. More
by dxsmrha
Employees Worked With
September 10, 2022
Excellent, friendly service from beginning to end. I asked whether they could complete a major service and diagnose a problem by a certain time and they were very accommodating and professional. I asked whether they could complete a major service and diagnose a problem by a certain time and they were very accommodating and professional. More
by TJ
Employees Worked With
Don’t remember
September 09, 2022
Everyone was very helpful, informative and professional. All questions were answered and my car issue was fixed. All questions were answered and my car issue was fixed. More
by A. Grewal
Employees Worked With
September 09, 2022
Good communication, very friendly and helpful employees, appointments are always efficient, and every effort is taken to ensure excellent service appointments are always efficient, and every effort is taken to ensure excellent service More
by BENKATO
Employees Worked With
