Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,975 reviews
August 10, 2022
No reply to my question about missing scissor jack after new tires fitted. Total disrespectful new tires fitted. Total disrespectful More
by ALANKIMBER
Verified CustomerEmployees Worked With
August 10, 2022
Although remaining representative was polite & seemed genuinely helpful, the service center has become grossly understaffed, overpriced & hard to get what we felt was thorough service. genuinely helpful, the service center has become grossly understaffed, overpriced & hard to get what we felt was thorough service. More
by drew.cook
Employees Worked With
August 09, 2022
Have had mixed experiences in the past, but Patrick was the most helpful and attentive advisor I’ve worked with at Subaru Oakland. Staffing was short handed during my last visit but Patrick found a way to the most helpful and attentive advisor I’ve worked with at Subaru Oakland. Staffing was short handed during my last visit but Patrick found a way to make it one of the smoothest visits I’ve had in recent memory. More
by acsublett
Employees Worked With
August 09, 2022
Great customer service. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. More
by ronellelee
Employees Worked With
August 09, 2022
Great service thanks for fixing my brakes and for responding quickly with any necessary information. responding quickly with any necessary information. More
by jamesselfe
Employees Worked With
August 08, 2022
This was the first time since John Rowe retired that I took my Subaru in for service. My current Subaru is my third, in the past I have always been served by John, who can beat that? Nevertheless, all wen took my Subaru in for service. My current Subaru is my third, in the past I have always been served by John, who can beat that? Nevertheless, all went very well, Bryce was very professional and nice. All my car needed this time was an oil change. In the future, I hope all will be as smooth as this time. Regarding sanitize the vehicle, I have no idea, I was not present. FYI, I don’t like surveys and usually don’t answer them. More
by bhallquist
Employees Worked With
August 08, 2022
Had a nice and easy experience at this dealership. The salesmen were kind and the finance guy was great explaining things. The process did take quite a while. And, the car we bought had literally 0 The salesmen were kind and the finance guy was great explaining things. The process did take quite a while. And, the car we bought had literally 0 miles to empty. I’ve never bought a car without the dealer giving a full tank of gas whether the vehicle is used or new and was told that they don’t put gas in used vehicles. I’m happy with my purchase. More
by Usedcar
Employees Worked With
Derrick
