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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
May 03, 2022
My 2002 Outback always received good attention. This year was a terrible experience. They might have been short staffed , but my service man was always out of breath… wasn’t on top of my car, d This year was a terrible experience. They might have been short staffed , but my service man was always out of breath… wasn’t on top of my car, didn’t know what my status was. Ended up he kept my car for over a week. They never did rotate my tires. Got an incredible $6000 estimate for repairs. Further , my brakes seem problematic, but he said they were fine. I don’t trust the service this time. Probably will not return. More
by MILLIE.MFT
Verified CustomerEmployees Worked With
Keith??
May 03, 2022
Fast, friendly, and reliable service is provided every time I take my vehicle to be serviced. time I take my vehicle to be serviced. More
by coach_kharris
Employees Worked With
May 03, 2022
Everyone is friendly. I sometimes have to wait and unsure if anyone is going to get to me. I had a tire replaced recently and the mechanic mentioned that when he put it on I sometimes have to wait and unsure if anyone is going to get to me. I had a tire replaced recently and the mechanic mentioned that when he put it on it was losing air. I think it’s losing air for me. I hate having to return but I’m going to have to. I wish I didn’t have to go back. Overall I trust this place. More
by MEGBOOTS
Employees Worked With
May 02, 2022
I would have given a "0" rating if I could have. In the "leasing" process we were never told that the first 2 years included "complimentary" service. Instead, we were giving incorrect prices for eac In the "leasing" process we were never told that the first 2 years included "complimentary" service. Instead, we were giving incorrect prices for each of the 5k/6 month service intervals and we were convinced to purchase an additional "maintenance" package. Our purchase experience was "horrible", which in turn has soured our "Service" experience. More
by PCFA2600
Employees Worked With
May 01, 2022
The misinformation of the price. The loan , the monthly payment , Insont recommend thiis dealership at alll The loan , the monthly payment , Insont recommend thiis dealership at alll More
by LINDAMUHAMMAD39
Employees Worked With
Tarique (sales person) and Mr. Dixon (financial advisor)
