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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

April 29, 2022

Did not want to help me with my car problems at all and I had to pay out of my pocket for the issue they did not want to help fix More

by fidelcalvillo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April 29, 2022

I bought a 4 year coverage package when I bought the car. Got it serviced and checked for a battery recall. The next day, the battery gave out. I replaced. An error message popped up. Had it towed to the de More

by lj1chayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Please update phone number on file. 925.326.8797 for Hollie for the vehicle under Sasha Dansky. More

by hvanheusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
April 29, 2022

Kevin was very helpful and had my car ready when he said he would. He also gave me some helpful suggestions about my AC/heating. More

by DINGOKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The service was slow and I felt like everyone was too busy to help me except for one person who helped me get out of the door. I think his name was Vey? Thanks for his help! More

by ANGELCAL
Recommend Dealer
Yes
Employees Worked With
Vey. I can’t remember his name but it was short and unique
April 29, 2022

The service department is generally very good and recently the service reps seem to have gotten even better. Appoints are very available More

by n5802f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Best car buying experience I could have asked for. From ordering a car with Terry to being called in and assisted by Junior, to financing with JD. Everyone was very professional and thorough with thei More

by gasparro124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD, Terry, Junior
April 28, 2022

Amicable staff and dependable service; I was able to get some parts replaced without hassle. More

by lukehob3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

The people are very friendly and they do everything they can to make you feel welcomed. I also found that everything was done accommodate my needs and financial limitations. I will definitely recommend this More

by GERMAINESEMIEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
April 26, 2022

Prompt response, professional and trustworthy service. I am very happy with the service team and their flexibility. More

by Bergit Mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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