Downtown Toyota-Subaru of Oakland

The service was great! I was 20 minutes early and the first person there. They helped me right away. first person there. They helped me right away. More

Jessy is a very responsive n professional agent. He explains very well on what i need to repair. Very helpful! Excellent service. explains very well on what i need to repair. Very helpful! Excellent service. More

Service was great and getting in and out was easy. And I appreciated the rides there and back appreciated the rides there and back More

This time around the service was much faster compared to previous years. My car was ready when I was told it would be ready instead of the end of the day. previous years. My car was ready when I was told it would be ready instead of the end of the day. More

We have been with Downtown Toyota for years and have had nothing but positive experiences with them. We bought both our Prius through them and they have helped us take wonderful care of our cars. Kevin has nothing but positive experiences with them. We bought both our Prius through them and they have helped us take wonderful care of our cars. Kevin has been our main man for service and he couldn’t be nicer or more attentive. Costs seem appropriate, too. Keep up the good work! More

Love my 2021 Tundra TRD Pro. Salesman Jeff worked the deal that I honestly didn’t think could be saved. Finance manager JD was awesome. He made sure I test drove my potential vehicle and found a sales ta deal that I honestly didn’t think could be saved. Finance manager JD was awesome. He made sure I test drove my potential vehicle and found a sales tax error in my favor that saved me nearly a $1000. He was thorough and didn’t pressure me for items I didn’t want. He got me out of there in a timely manner. I really am happy with my purchase and feel I got more than a fair deal. More

This service level has gotten lower over the years. I got my car serviced and estimated time for repair was 5-6 weeks over. To check the status of my repair, I initiated most of the follow up calls to inquir my car serviced and estimated time for repair was 5-6 weeks over. To check the status of my repair, I initiated most of the follow up calls to inquire about the status. It appears that they are super short staffed and may be the cause. My service agent was good and transparent about some of the issues I was having. The pricing for labor seems to be really inflated. More

Had to schedule an emergency service appointment as my beloved Outback was being towed to the service location . The customer service rep, Moyra (not sure the exact spelling) managed to assuage my fear th beloved Outback was being towed to the service location . The customer service rep, Moyra (not sure the exact spelling) managed to assuage my fear that Ru wouldn’t be seen that day… or days . Mike, service dept rep called me and would again once the car was assessed . Couple hours later, he did, and with news that wasn’t as catastrophic as I’d been planning to hear . Before the day’s end, Ru and I were back on the road as if nothing had happened . Thx crew! More

Service was great. Danielle rocks. My car still leaks water though, wasn't fixed lol. water though, wasn't fixed lol. More

Very helpful and accommodating! They moved up my appointment earlier in the day. Thank you! appointment earlier in the day. Thank you! More