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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

December 13, 2021

Daniel takes care of my Highlander almost ever visit great customer service, and friendly. He’s very knowledgeable about the vehicle , and always notifies me when my vehicle is do for service and specia More

by COURT_WHITE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Service team is great. Always explain what is going on. I appreciate there professionalism. I always recommend Toyota. More

by jtranchitella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 13, 2021

Brought my Forester in for regular maintenance. The appointment was on-time, and Jessy kept me posted on the progress. I chose to wait and grab a bite down the street. They were done by the time I fini More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
December 12, 2021

I asked if I would have to wait very long as I am 75 yrs and I was out in an hour. Very happy. More

by AROSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

I used PARTS and an oil change. Parts man at first desk funny & very helpful both times I was there. Randy real helpful w/ oil & setting me up for oil Change. Surprised wasn’t as e pensive as I expected. More

by Alberta Maged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Man front PARTS Desk and Randy in Parts
December 11, 2021

Nice cooperative people, and easy to make an appointment. Also the advisors are very good with communication. It’s the only place I take my car! More

by karenmcinerney5616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
December 11, 2021

Great customer service. Got me fixed up and back on the road with a loaner car as well. If I have any other issues, I know where to go More

by kelliemarshayscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle Kirker
December 11, 2021

Easy to schedule, good communication, quick enough turnover while I waited, I would return for future services More

by Debbie L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who
December 11, 2021

Friendly & professional, on time. I appreciated the efficiency and thoroughness with my car. Will go back only if I can get a discount, otherwise will go to my own mechanic. Tx More

by steven.oto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
December 10, 2021

Friendly contacts on phone and in person. Explanation was given of why we had to come back for a major repair days after a 6 month service visit. More

by gibson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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