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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
November 19, 2021
The service center is well organized, the people helpful and they check in with you to suggest repairs on issues their multipoint inspection may have uncovered. But they are never pushy about extra repairs and they check in with you to suggest repairs on issues their multipoint inspection may have uncovered. But they are never pushy about extra repairs you may not be ready for. More
by MICHAEL.K.YOSHIDA
Verified CustomerEmployees Worked With
Jessy Lloyd
November 19, 2021
Very poor service. Very frustrated with lack of support and very unorganized all around. I felt pushed to buy products that then I had to pull teeth to get it taken care of and installed-no one seemed to h and very unorganized all around. I felt pushed to buy products that then I had to pull teeth to get it taken care of and installed-no one seemed to have heard of what I had bought. I was originally told it was all installed and it was not! More
by robin.sheared
Employees Worked With
I have seen many people
November 19, 2021
We have relied on DT Toyota since we bought our Highlander in 2005. The car runs like new. I appreciate the service managers who work with me to keep the car sound and keep costs under control. Highlander in 2005. The car runs like new. I appreciate the service managers who work with me to keep the car sound and keep costs under control. More
by Chris Bunn
Employees Worked With
November 19, 2021
Good service and ready on time with recomende not dude good experience for sure thanks guys good experience for sure thanks guys More
by pyukary
November 18, 2021
The service was very good. They got me in on time and had my service done very promptly. I would definitely come here again! my service done very promptly. I would definitely come here again! More
by UK
Employees Worked With
November 18, 2021
Everyone was communicative, kind, and patient. They were short staffed the morning I came in and the customer service was still top notch. One of the managers stepped up and helped out - he was wonderful. short staffed the morning I came in and the customer service was still top notch. One of the managers stepped up and helped out - he was wonderful. More
by samlaurenk
Employees Worked With
Danielle Kirker
November 18, 2021
Kevin Goh and his co workers are excellent. This is my 3rd attempt to give them superlative remarks. I originally submitted the very positive survey Nov 5th or so. Then again today. And now a second time 3rd attempt to give them superlative remarks. I originally submitted the very positive survey Nov 5th or so. Then again today. And now a second time today because I got a confusing message about using a pass word to get confirmation of my response. I didn't have my password at that time, but am trying one last time to give HIGH MARKS TO GOOD EMPLOYEES. More
by LLOYDLAVA
Employees Worked With
November 18, 2021
Fast, responsive and thorough. Completed recall and replaced brakes. Even refilled window washer fluid! Very pleased. replaced brakes. Even refilled window washer fluid! Very pleased. More
by Gaychia
Employees Worked With
November 17, 2021
Terry , the salesman was absolutely fantastic! First of all , he was very polite and nice to us, he explained everything we needed to know with an impeccable knowledge!!! all , he was very polite and nice to us, he explained everything we needed to know with an impeccable knowledge!!! More
by CHRISTIANNZOYIHERA
Employees Worked With
Terry
November 17, 2021
I went in for a a recall repair which was fine. But now they continually spam me with calls and texts on unrelated matters. Please leave me alone. they continually spam me with calls and texts on unrelated matters. Please leave me alone. More
by Irritated Hermit
Employees Worked With
I never got their name.
