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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
October 17, 2021
Efficient, informative service. Cordial and friendly. The person in charge of my service was excellent. person in charge of my service was excellent. More
by Linda
Verified CustomerEmployees Worked With
October 17, 2021
Overpriced cars ($15k-$36k dealership fees markups), dishonest salesmen (Jeff wouldn’t give me the keys to my car until I left him 2 5 star reviews online), there were issues with my car and no one woul dishonest salesmen (Jeff wouldn’t give me the keys to my car until I left him 2 5 star reviews online), there were issues with my car and no one would return my calls or emails (including service manager, sales manager, salesman and finance manager) until I walked in and asked for arbitration. even still, the service provided leaves me appalled that I ever transacted with this dealership. BUYER BEWARE! More
by AMANJAH
Employees Worked With
October 17, 2021
They were very responsive and helpful, and made it very convenient and easy to handle the repair. convenient and easy to handle the repair. More
by Drew.Meyers
Employees Worked With
October 17, 2021
The staff was very polite and patient, Everyone was willing to to answer my questions and explain the answers. I thank them for making my experience very pleasant. willing to to answer my questions and explain the answers. I thank them for making my experience very pleasant. More
by GONZALEZTRES
Employees Worked With
Jessy Lloyd
October 17, 2021
Good service. Service rep listened to my concerns and request. I had to ask a few questions to receive a full answer however. Thank you. request. I had to ask a few questions to receive a full answer however. Thank you. More
by KAREN_PAULSSON
Employees Worked With
October 16, 2021
Daniel is an outstanding Service Advisor, he always goes the extra mile. Great customer service! the extra mile. Great customer service! More
by CHLTGRL
Employees Worked With
October 16, 2021
Our service advisor, David Jacobs, explained what would be done on the car, the approximate time needed to complete the service and the cost. Most helpful to us. He was friendly and congenial. be done on the car, the approximate time needed to complete the service and the cost. Most helpful to us. He was friendly and congenial. More
by dave.hendricks
Employees Worked With
David Jacobs
