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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 25, 2021

Quickly got me checked in at 9 am, I was able to leave my car, and even though they estimated 1 pm my service was done by 10:45. They quickly got me rung up and out the door. Everyone I interacted with was f More

by timeforchapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Jessy helped me and notified me that my battery needed replacement and had it replaced. Thanks for looking out and overall great service! More

by BFUKAYAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 25, 2021

It was easy to make an appointment, the team was kind and courteous and safe, and I was out the door in 2 hours. Also grateful for the Wi-Fi so I could work from the lounge! More

by CHRISTABENE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Service Advisor, Kevin Goh, always exceeds expectations in customer service and communication. The work is done in a timely manner and the whole experience is excellent. More

by TRICIAATPEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Nice, clean, and efficient service department. Jessy was friendly and professional. Waiting area was comfortable. More

by Gsringgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 25, 2021

They are the best! Honest, reliable, courteous, fast, accommodating, competent, friendly, reasonably priced, & easily accessible. I can truly trust that they have my best interest at heart when I need ca More

by lavera.crawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

I received such excellent service! Kriss was fantastic at communicating, and he was so helpful finding me a vehicle to use while my car was being serviced. The best experience I could ask for while dealing w More

by STEPHVSMITH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
September 25, 2021

I have had good and bad experiences here. I often use Albany but it is not as convenient. Patrick was awesome Thai time and the experience was great More

by SUSANLINDHEIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Convenient location with a fine variety of vehicles to choose from. The salesperson was friendly and let me make decisions without being pushy. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyreek
September 24, 2021

We were at we were attended courteously and quickly and everything was explained to the little detail on my service stop More

by Pobletefamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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