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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 04, 2021

Clean working environment that provides prompt and efficient service. Completed work and service speak for the dealership and it’s workers who are honest and reliable More

by Lito Cimarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
September 04, 2021

Jessy was awesome. So patient and professional. He kept me apprised of the work being done and let me know right away when the car was ready. More

by GCMCQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 04, 2021

Took my car in at 8 am and got it back with complete service and wheel bearing replaced in 2 1/2 hours. Incredible service! More

by STEVE@DOGSQUAD.BIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
September 04, 2021

Had the car in for a lift gate problem 4 times and it hasn’t been fixed. It works about 20% of the time, very frustrating . More

by aquabear1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Learned
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

The team here is amazing! I cannot emphasize enough the customer service and care for my car was spectacular. I will 100% be coming back for my car's services! More

by claire.malnati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Ummmmmm They provide transportation back home, accurate time when my Vehicle would be done super helpful no attitudes clean everyone wear a mask thanks a lot More

by EARTHMOONSUNLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Our device visit was easy to schedule and drop off was smooth. The time estimate to perform the service was accurate (there was no charge). Staff was courteous and pleasant. The only complaint would be More

by JERRYANNE
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

David is extremely helpful and kind. Always appreciate the patience and assistance of Subaru service guys. I brought my car in in the morning after a broken window, and he fixed it the same say. Thank you More

by MARGAUX.S.PAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong, David Jacobs
September 03, 2021

Always get attentive and careful service.I take both of Always get attentive and careful service. I take both of my Toyotas here. They make me feel appreciated. And the location is very convenient for me. More

by HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

It a great place friendly feels like there your neighbor. Nice bunch of hard working people. Will definitely go back again. Thanks for the great service More

by scottrowe_41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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