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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

September 01, 2021

Service was great. Wait time was minimal and they had the part I needed in stock. Honored my warranty and answered all my questions. Very friendly. More

by RRKALMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
August 31, 2021

Bad customer service nobody took there job serious everybody was Sitting around joking at the service counter I was on hold on the phone forever just trying to get an update on my vehicle that was get More

by Taco 86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Downtown Toyota was super helpful, and made my overall experience with my oil change and car service very easy. Staff was also very friendly. Thanks! More

by MADDIEMAGUIRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 31, 2021

Marlin made it simple and easy for me to negotiate virtually via phone and easily pick up my new Subaru Cross Trek. I love it! More

by Cjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin
August 31, 2021

Great service! Attention to detail. Workperonship. Eclat and elan. Timeliness and quality with accurate description of work to be performed. Due in expiriencia muy divertida. More

by JACK.HOLGREN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

At first I was told it would take a month to have my car fixed, it ended to be one week only! I was so happy to be this fast! More

by LUCKYLEI366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Daniel was professional and ensured me that the job would get done!! AND IT DID! Daniel greets with a smile and repeats questions so that he has a clear understanding More

by REDSPARKLINGRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Pashinyan
August 31, 2021

Great customer service. Quick turnaround get my car in about 2 hours due to the recall. Kriss was very helpful and friendly. I really recommended the service. More

by T4T2014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 31, 2021

Location easy to excess.If add car wash services will be Location easy to excess. If add car wash services will be great. Waiting room has a lots work needs to be done, Such as: TV, Vendor machines, Or may More

by H
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 31, 2021

We had a great time with Kriss. He was great at explaining us what needed to be done and the tradeoffs between what was a required service vs. a nice to have More

by MATTEO.BESIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
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